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- Tasks: Lead the night reception team to deliver exceptional guest experiences.
- Company: Join Park Plaza, a stylish hotel known for its commitment to service.
- Benefits: Enjoy 30 days holiday, discounted hotel rates, and gym discounts.
- Other info: Dynamic work environment with opportunities for growth and fun staff events.
- Why this job: Make a real impact by creating memorable moments for guests.
- Qualifications: Experience as a Night Manager and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Manager, you will receive:
- 30 days of holiday per year (pro rata)– including bank holidays, increasing with years of service
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
- Free dry cleaning for work uniform
- Annual Staff parties and events
We are looking for a Night Manager who:
- Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensures guests’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire
- Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members
- Is proficient with Microsoft Office and has excellent knowledge of Opera
- Is available to work 5 days on, 2 days off (from 10:30pm – 7:00 am)
- Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Has previous experience as a Night Manager in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Night Manager in Nottingham employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Night Manager role. You never know who might have the inside scoop on an opening at Park Plaza or elsewhere.
✨Tip Number 2
Prepare for those interviews by practising common questions related to hotel management and guest services. We recommend role-playing with a friend to get comfortable discussing your experience and how you can create memorable moments for guests.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to meet potential employers, share examples of how you've motivated and inspired your team in previous roles. This will highlight your hands-on approach and commitment to excellent service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Park Plaza family and ready to bring your can-do attitude to the night reception team.
We think you need these skills to ace Night Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Night Manager role. Highlight your previous hotel management experience and any specific achievements that showcase your ability to provide exceptional guest service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you embody our values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Share a brief story that illustrates your hands-on leadership style.
Showcase Relevant Skills: Don’t forget to mention your proficiency with Microsoft Office and Opera in your application. These are key tools for the Night Manager role, so make sure we see them front and centre!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Park Plaza!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Company Inside Out
Before your interview, take some time to research Park Plaza. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, motivating staff, and handling difficult situations. Use specific examples that highlight your ability to inspire and train others.
✨Demonstrate Your Customer Service Passion
The role is all about providing exceptional guest experiences. Think of instances where you've gone above and beyond for guests in the past. Share these stories during your interview to illustrate your commitment to outstanding service.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Prepare by thinking through potential challenges you might encounter as a Night Manager and how you would handle them effectively.