At a Glance
- Tasks: Welcome guests and manage requests to create unforgettable experiences.
- Company: Leading hotel group in Nottingham with a focus on exceptional service.
- Benefits: £12.30/hr, incentives, discounted hotel rates, and wellness days.
- Why this job: Join a vibrant team and make a real difference in guest experiences.
- Qualifications: Excellent communication skills and previous hospitality experience.
The predicted salary is between 12 - 16 £ per hour.
A leading hotel group in Nottingham is looking for a Receptionist to deliver exceptional service and create memorable experiences for guests. This role involves welcoming guests and managing requests while ensuring a positive and friendly environment.
Ideal candidates will possess:
- Excellent communication skills
- Previous hospitality experience
- A commitment to the company's values
The position offers competitive hourly pay with additional incentives and a comprehensive benefits package including discounted hotel rates and wellness days.
Guest Experience Receptionist - £12.30/hr + Incentives in Nottingham employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Receptionist - £12.30/hr + Incentives in Nottingham
✨Tip Number 1
Make sure to research the hotel group before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in creating memorable experiences for guests.
✨Tip Number 2
Practice your communication skills! Role-play common guest scenarios with a friend or family member. This will help you feel more confident when it comes to welcoming guests and managing their requests.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable enough to move around and engage with guests.
✨Tip Number 4
Don't forget to apply through our website! We want to make sure your application gets the attention it deserves, and applying directly helps us keep track of all the amazing candidates like you.
We think you need these skills to ace Guest Experience Receptionist - £12.30/hr + Incentives in Nottingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can create memorable experiences for our guests, so don’t be afraid to share a bit about yourself and your passion for hospitality.
Tailor Your Experience: Make sure to highlight any previous hospitality experience you have. We’re looking for candidates who understand the importance of excellent service, so connect your past roles to the skills we value in this position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the Guest Experience Receptionist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the exciting opportunities we have to offer!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Company
Before your interview, take some time to research the hotel group. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Guest Experience Receptionist, excellent communication is key. During the interview, practice clear and friendly communication. Use examples from your previous hospitality experience to demonstrate how you've successfully handled guest requests or resolved issues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations with guests. Think about past experiences where you went above and beyond for a guest, and be ready to share those stories. This will highlight your commitment to creating memorable experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This shows that you’re not just interested in the job, but also in contributing positively to the hotel's environment.