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- Tasks: Assist guests and maintain cleanliness during night shifts in a vibrant hotel environment.
- Company: Join Park Plaza, known for creating memorable experiences for guests.
- Benefits: Earn £13.71 per hour, enjoy 30 days holiday, and discounted hotel stays across Europe.
- Other info: Enjoy free meals, gym discounts, and access to employee perks like Wagestream.
- Why this job: Be part of a dynamic team and make a difference in guest experiences every night.
- Qualifications: Must be courteous, professional, and able to multitask in a fast-paced setting.
The predicted salary is between 13 - 14 £ per hour.
Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join them as a Night Porter and we will give you the training and support to succeed.
As a Night Porter, you will receive:
- Salary: £13.71 per hour
- 30 days of holiday per year – including bank holidays, increasing with years of service
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in
- Access to 40% of your pay before payday through Wagestream
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
The ideal candidate for the Night Porter role will:
- Be responsible for doing guests requests in an efficient and courteous manner.
- Maintain stock controls in the pantries.
- Replenish supplies, including linen and cleaning material to the outlined stock levels on the floors.
- Have the ability to work and multi-task in a fast-paced environment.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Night Porter employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and don’t be shy to reach out on social media. You never know who might have the inside scoop on a Night Porter position!
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your ability to multitask and your courteous attitude – those are key for a Night Porter!
✨Tip Number 3
Be proactive! If you see a job you like, apply through our website. Don’t wait for the perfect moment; show us your enthusiasm and commitment right away!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your interest and professionalism. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role. Highlight any relevant experience or skills that align with our values like teamwork and commitment. This shows us that you’re genuinely interested in joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role – we love a straightforward approach!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like handling guest requests and maintaining stock controls. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role involves interacting with guests, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet someone's needs, as this will demonstrate your courteous and professional attitude.
✨Demonstrate Teamwork
The job requires working closely with other team members, so be prepared to discuss your experience in a team setting. Share stories that highlight your ability to listen, adapt, and collaborate effectively with others, aligning with the company's values of Trust, Respect, and Teamwork.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or what a typical day looks like for a Night Porter. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.