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- Tasks: Lead Night and Front Office operations, ensuring exceptional guest experiences.
- Company: Join art’otel London Hoxton, a vibrant hotel celebrating art and culture in the heart of Hoxton.
- Benefits: Enjoy competitive pay, discounted hotel rates, wellness days, and access to gym discounts.
- Why this job: Be part of a creative team in a stylish environment that values art and hospitality.
- Qualifications: Passion for service and ability to manage a team; experience in hospitality is a plus.
- Other info: Work 4 days on, 4 days off, with 12-hour shifts from 8pm to 8am.
The predicted salary is between 36000 - 60000 £ per year.
Location: art’otel London Hoxton, United Kingdom
Salary: Highly competitive with great benefits
We are recruiting for a Night Manager for one of the coolest newly opened hotels in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym, and two destination restaurants.
As our Night Manager, you will receive:
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
As a Master of your Craft you will…
- Perform Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensure guests’ needs are met beyond expectations, and take full responsibility for Health, Safety, Security, Licensing & Fire
- Have a passion and skill set to ensure that the service provided by the Night Reception team is beyond the normal guest experience expected by our guests.
- Maintain positive and productive working relationships with other employees and departments
- Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8pm to 8am)
- Empower your team by providing an inspiring service culture through briefings, team meetings, and coaching
If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.
Night Manager employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with the art and culture scene in Hoxton. Being knowledgeable about local galleries, events, and artists will not only impress during your interview but also show your passion for the role and the hotel's ethos.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in night management or similar roles. Attend local events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you empower teams. The role requires inspiring service culture, so think of examples from your past experiences where you've successfully motivated a team or improved guest satisfaction.
✨Tip Number 4
Research the specific health, safety, and security protocols relevant to night operations in hotels. Being well-versed in these areas will demonstrate your readiness to take on the responsibilities of the Night Manager position.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in night management or front office operations. Emphasise any leadership roles and customer service achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for art and culture, as well as your commitment to exceptional guest service. Mention specific experiences that demonstrate your ability to exceed guest expectations.
Highlight Relevant Skills: In your application, focus on skills such as team leadership, problem-solving, and communication. These are crucial for the Night Manager role, so provide examples of how you've successfully used these skills in past positions.
Show Enthusiasm for the Role: Convey your excitement about working at art’otel London Hoxton. Research the hotel and mention specific aspects that attract you, such as its unique art collection or commitment to guest experience.
How to prepare for a job interview at PPHE Hotel Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to meet guests' needs, as this aligns with the hotel's commitment to exceptional service.
✨Demonstrate Leadership Skills
As a Night Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to inspire others and create a positive work culture.
✨Know the Hotel's Unique Features
Familiarise yourself with the art’otel London Hoxton's unique offerings, such as its gallery space and Banksy originals. Being knowledgeable about the hotel will show your genuine interest and help you connect with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to guest complaints or emergencies, and be ready to discuss how you would handle them effectively.
