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- Tasks: Lead the night reception team and ensure exceptional guest experiences.
- Company: Park Plaza Westminster Bridge, a stylish hotel in London.
- Benefits: 30 days holiday, discounted hotel rates, gym discounts, and more.
- Why this job: Join a dynamic team and create memorable moments for guests.
- Qualifications: Experience as a Night Manager and proficiency in Microsoft Office.
- Other info: Enjoy a supportive culture with opportunities for growth and fun events.
The predicted salary is between 28800 - 43200 £ per year.
Location: Park Plaza Westminster Bridge London, United Kingdom
Salary: Highly competitive with great benefits
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Manager, you will receive:
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
We are looking for a Night Manager who:
- Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensures guests’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire
- Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members
- Be proficient with Microsoft Office and have excellent knowledge of Opera
- Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm)
Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
With previous experience as a Night Manager in a hotel. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Night Manager employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Park Plaza or similar hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for the interview by practising common questions and showcasing your experience as a Night Manager. Think about how you can demonstrate your can-do attitude and passion for great service during the chat.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp and professional when you show up for your interview. It shows you care about the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Park Plaza team.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Night Manager role. Highlight your previous hotel management experience and any specific achievements that showcase your ability to provide exceptional guest service.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you embody our values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Make it personal and engaging!
Showcase Your Leadership Skills: As a Night Manager, you'll be leading a team. In your application, share examples of how you've motivated and inspired others in past roles. This will show us you're ready to take on the hands-on leadership we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Hotel Inside Out
Before your interview, make sure you research Park Plaza Westminster Bridge thoroughly. Familiarise yourself with their services, values, and what sets them apart from other hotels. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or trained team members. Highlight your hands-on approach and how you’ve handled challenging situations to ensure guest satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to make quick decisions under pressure. Be ready to discuss how you prioritise guest needs while ensuring safety and compliance. This will illustrate your capability to handle the responsibilities that come with the role.
✨Emphasise Your Passion for Service
Park Plaza values a can-do attitude and exceptional service. Share stories that reflect your commitment to going above and beyond for guests. Whether it’s a memorable guest interaction or a time you resolved an issue, let your passion shine through!