At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests feel welcome and cared for.
- Company: Join Park Plaza, a stylish hotel known for exceptional service and memorable experiences.
- Benefits: Earn £13.15 per hour, enjoy discounts, free meals, and 30 days holiday!
- Other info: Flexible shifts, fun staff events, and opportunities for career growth.
- Why this job: Make a real difference in guests' stays while building your hospitality skills.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 13.15 - 13.15 £ per hour.
Location: Park Plaza Westminster Bridge London, United Kingdom
Salary: £13.15 per hour plus great benefits
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Guest Services Host/ess, you are the first and last person our guests call. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Guest Services Host/ess, you will receive:
- Salary: £13.15 per hour plus incentives
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Start with 30 days holiday per year - incl bank holidays
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
The ideal candidate for the Night Guest Services Host/ess role will:
- Have excellent interpersonal skills and the ability to connect with others
- Manage requests promptly, helpfully, politely and with a caring attitude
- Possess a good command of English and excellent communication skills
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Have previous experience as a Switchboard Operator or Guest Services Host/ess
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Night Guest Service Host employer: PPHE Hotel Group
PPHE Hotel Group is an excellent employer, offering a dynamic work culture where safety and guest satisfaction are paramount. As a Security Shift Leader at Park Plaza Westminster, you will benefit from competitive salaries, discounted hotel rates, and wellness days, all while leading a dedicated team in a stylish environment that fosters personal and professional growth.
