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- Tasks: Lead the night front office team and ensure exceptional guest experiences.
- Company: Park Plaza Leeds, a hotel focused on personalised guest service.
- Benefits: Earn £13.83 per hour plus incentives and enjoy 30 days holiday.
- Why this job: Be the face of our hotel and create lasting impressions for guests.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 28700 - 28700 £ per year.
Location: Park Plaza Leeds, United Kingdom
Salary: £13.83 plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher)
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.
As a Night Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Front Office Team Leader, you will receive:
- Salary: £13.83 per hour plus incentive
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family).
Night Front Office Team Leader employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Park Plaza or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to front office roles. Think about how you can showcase your helpful, can-do attitude and passion for service – that’s what they’re looking for!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you go for your interview at Park Plaza.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Park Plaza Leeds.
We think you need these skills to ace Night Front Office Team Leader
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create amazing impressions for our guests.
Tailor Your Application: Make sure to tailor your application to the Night Front Office Team Leader role. Highlight your relevant experience and skills that align with providing a personalised hotel experience, just like we do at Park Plaza.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Park Plaza Leeds.
How to prepare for a job interview at PPHE Hotel Group
✨Know the Company Inside Out
Before your interview, take some time to research Park Plaza Leeds. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Night Front Office Team Leader, you'll be the face of the hotel during night hours. Prepare examples from your past experiences where you went above and beyond for a guest. Highlight your can-do attitude and how you handle challenging situations with grace.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.