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For Companies At a Glance
- Tasks: Lead the Meetings and Events team to create unforgettable guest experiences.
- Company: Join Park Plaza, a stylish hotel known for exceptional service.
- Benefits: Earn £14.46/hour plus tips, enjoy discounts, wellness days, and free meals.
- Why this job: Be at the heart of events, making memorable moments for guests.
- Qualifications: Strong customer service skills and a positive, team-oriented attitude.
- Other info: Great career growth opportunities and a fun, dynamic work environment.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Meetings & Events Team Leader (Casual 0hr contract) – art\’otel Hoxton Long revered as London\’s effortlessly cool cultural core, Hoxton\’s hip new resident has hit the scene. The 26-floor art\’otel Hoxton has a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display, with 357 guest bedrooms and suites, 10 Meetings and Events spaces, a lounge, gym, and The Brush Grande Café. Seeking an extraordinary Meetings & Events Team Leader an epitome of ambition and dedication, driven to deliver service that leaves hearts aflutter. If you possess the finesse homed in bustling high-volume eateries and thrive in the whirlwind of a fast-paced environment, where dreams become reality and memories are etched in gold, this is your calling.
Responsibilities
- Streamline the operations of ten diverse event rooms, hosting a mix of corporate and leisure meetings, banquets, drinks receptions and plenty of different parties.
- Implement cost-effective measures to make our events experiences inspiring, for both corporate and leisure clients, without compromising on quality.
- Take care of client enquiries, requests and complaints promptly and in a professional, on-brand way.
- Create a positive, enthusiastic and collaborative work environment, bringing your colleagues together into one team.
- Make sure schedules are efficiently crafted and tasks are carefully allocated to keep our productivity high.
- Stay up to date on industry standards, offering ongoing training and development to team members to make sure we\’re aligned with them.
- Lead by example, showing your team how to demonstrate professionalism and a commitment to excellence in every aspect of your role.
- Inspire and motivate your team, keeping to our high service standards while maintaining a happy, inclusive and creative work culture.
Benefits
- Salary: £14.46 + Service Charge + Excellent Benefits
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year – including bank holidays, increasing with years of service
- Two free meals per day (if you wish to come in on your days off)
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
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Meetings and Events Team Leader employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings and Events Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on common questions related to customer service and team leadership, as these will be key in your role as M&E Team Leader.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Park Plaza.
We think you need these skills to ace Meetings and Events Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Meetings and Events industry shine through. We want to see that you’re genuinely excited about creating memorable experiences for our guests!
Tailor Your CV: Make sure your CV highlights relevant experience in event management and customer service. We love seeing how your skills align with what we do, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the M&E Team Leader role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Park Plaza Victoria!
How to prepare for a job interview at PPHE Hotel Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Meetings and Events Team Leader. Familiarise yourself with the job description and think about how your past experiences align with the operational responsibilities listed. This will help you articulate your fit for the role.
✨Showcase Your Customer Service Skills
As this role is all about providing exceptional guest experiences, be prepared to share specific examples of how you've delivered outstanding customer service in the past. Think of situations where you went above and beyond to meet client expectations, as this will demonstrate your commitment to excellence.
✨Demonstrate Team Leadership
Since you'll be overseeing junior team members, it's crucial to highlight your leadership skills. Prepare to discuss how you've successfully managed teams before, including how you allocate tasks, support your colleagues, and foster a positive working environment. This will show that you're ready to take on the responsibilities of the role.
✨Be Ready to Suggest Improvements
The job description mentions a focus on continuous improvement and innovation. Come prepared with ideas on how you could enhance the Meetings and Events Department. This could be anything from streamlining processes to introducing new service standards. Showing initiative will impress your interviewers!
