Meetings and Events Floor Manager
Meetings and Events Floor Manager

Meetings and Events Floor Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage events, ensuring every detail is perfect for our guests.
  • Company: Join Park Plaza Westminster, a top hotel in Central London known for exceptional meetings and events.
  • Benefits: Enjoy competitive salary, discounts, 30 days holiday, free meals, and more perks!
  • Why this job: Be at the heart of exciting events, work with a dynamic team, and create unforgettable experiences.
  • Qualifications: Experience in Meetings and Events Operations within a busy hotel environment is essential.
  • Other info: Opportunity to manage a large team and develop your leadership skills.

The predicted salary is between 36000 - 60000 £ per year.

Meetings and Events Floor Manager Opening! – Park Plaza Westminster
Park Plaza Westminster is a leading Meetings and Events Hotel (32 conference, event and meeting rooms, Westminster Ballroom for up to 1,400 delegates, theatre style) in the heart of Central London.
As Meetings and Events Floor Manager you will do more than just welcome our guests. As a Meeting & Events Floor Manager, you will be on the front line for all our events to ensure that every event is a success working alongside other M&E Floor Managers and the Assistant Meeting & Events Operations Manager.
As our Meetings and Events Floor Manager you will receive:
• Salary: Competitive Salary + Service Charge + Excellent Benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year – including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training
Operational responsibilities:
• Maintain controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the M&E Department
• Delegate and manage up to 100 agency, casual and permanent staff members
• First point of contact for the client, adhering to any questions or queries, and liaising back with the client during the day
• To assist in controlling all operational costs including payroll, F&B costs and wastage
• To conduct staff briefings and monthly departmental meetings.
• To have full knowledge of departmental and hotel emergency plans, assisting M&E Operations Manager to train all departmental employees
What we are looking for…
• In-depth knowledge and experience in Meetings and Events Operations within busy hotel environment.
• Experience managing large volume conference and banqueting operations.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.

Meetings and Events Floor Manager employer: PPHE Hotel Group

Park Plaza Westminster is an exceptional employer, offering a vibrant work culture in the heart of Central London, where you can thrive as a Meetings and Events Floor Manager. With competitive salaries, extensive benefits including discounted hotel rates across Europe, and opportunities for professional growth through award-winning training, we prioritise your well-being and career development. Join us to be part of a dynamic team that values your contributions and celebrates success together.
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Contact Detail:

PPHE Hotel Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Meetings and Events Floor Manager

✨Tip Number 1

Familiarise yourself with the Park Plaza brand and its unique offerings. Understanding their style, values, and the specific services they provide will help you align your experience with what they are looking for in a Meetings and Events Floor Manager.

✨Tip Number 2

Network with current or former employees of Park Plaza. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss your experience managing large teams and events. Be ready to share specific examples of how you've successfully handled high-pressure situations in previous roles, as this is crucial for the position.

✨Tip Number 4

Showcase your leadership skills by highlighting any relevant training or certifications you have. This could include courses in event management, hospitality, or team leadership, which will demonstrate your commitment to professional development.

We think you need these skills to ace Meetings and Events Floor Manager

Event Management
Staff Management
Customer Service Skills
Budget Management
Operational Efficiency
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Leadership
Conflict Resolution
Knowledge of Health and Safety Regulations
Flexibility and Adaptability
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Meetings and Events Floor Manager position. Tailor your application to highlight relevant experience in managing events and operations.

Craft a Compelling CV: Ensure your CV showcases your experience in meetings and events management, particularly in a hotel environment. Include specific examples of large volume conference and banqueting operations you have managed.

Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to delivering exceptional service. Mention how your skills align with the operational responsibilities outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.

How to prepare for a job interview at PPHE Hotel Group

✨Showcase Your Experience

Make sure to highlight your previous experience in managing meetings and events, especially in a busy hotel environment. Be prepared to discuss specific examples of successful events you've managed and how you handled challenges.

✨Demonstrate Leadership Skills

As a Meetings and Events Floor Manager, you'll be leading a team. Share instances where you've effectively delegated tasks and managed staff, ensuring everyone works together smoothly during events.

✨Know the Venue Inside Out

Familiarise yourself with Park Plaza Westminster's facilities and services. Being knowledgeable about the venue will show your enthusiasm for the role and help you answer questions about how you would manage events there.

✨Prepare for Client Interaction

Since you'll be the first point of contact for clients, practice how you would handle client queries and concerns. Demonstrating excellent communication skills and a customer-focused approach will be key to impressing the interviewers.

Meetings and Events Floor Manager
PPHE Hotel Group

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