Meeting and Events Floor Manager
Meeting and Events Floor Manager

Meeting and Events Floor Manager

Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: Lead and manage events, ensuring every detail is perfect for guests.
  • Company: Join Park Plaza, a stylish hotel known for memorable experiences in London.
  • Benefits: Enjoy 30 days holiday, discounted travel, free meals, and gym discounts.
  • Why this job: Be part of a dynamic team creating unforgettable events in a vibrant environment.
  • Qualifications: Previous experience in event management is essential; passion for guest satisfaction is a must.
  • Other info: Access to pay before payday and exciting staff parties throughout the year.

At Park Plaza, authenticity is at the heart of everything we do. As the friendly face of the 650 bedrooms Park Plaza London Riverbank Hotel, you will do more than just welcome our guests. As a Meeting & Events Floor Manager, you will be on the front line for all our events to ensure that every event is a success working alongside other M&E Floor Managers and the Assistant Meeting & Events Operations Manager.

Our all-in-one conference centre complete with 24 hotel meeting rooms offers an outstanding events solution in the heart of London: from large events up to 660 guests, to smaller, more formal meetings in our stunning 12th floor Executive Boardroom.

As a Meeting & Events Floor Manager you will receive:

  • Salary: £15.95ph + Service Charge
  • Start with 30 days of holiday per year - including bank holidays, increasing with years of service
  • Subsidised Travel arrangements after midnight
  • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two free meals per day, every day (including days off if you wish to come in!)
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme - up to £750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training

We are looking for Meeting & Events Floor Manager who:

  • Helps and supports the event organisers to ensure their event is as expected and is a memorable day
  • Manages the food & beverage service team
  • Delegates tasks to waiters and service team
  • Will be highly organised and proactive working in a busy team hosting events from two people up to 1000 people
  • Works closely with other departments including the kitchen team
  • Is passionate about exceeding guests' expectations
  • Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
  • Has previous experience as a Meeting & Events Floor Manager or Meeting & Events Supervisor in a hotel

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

Meeting and Events Floor Manager employer: PPHE Hotel Group

At Park Plaza London Riverbank, we pride ourselves on fostering a vibrant and inclusive work culture that values authenticity and teamwork. As a Meeting and Events Floor Manager, you will enjoy exceptional benefits such as 30 days of holiday, heavily discounted hotel rates across Europe, and access to a comprehensive training programme that supports your professional growth. Located in the heart of London, our hotel offers a dynamic environment where you can thrive while creating memorable experiences for our guests.
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Contact Detail:

PPHE Hotel Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Meeting and Events Floor Manager

✨Tip Number 1

Familiarise yourself with the Park Plaza brand and its values. Understanding their commitment to authenticity and guest experience will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Park Plaza, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences that demonstrate your ability to manage events and lead a team effectively. Highlighting your organisational skills and proactive nature will resonate well with the hiring team.

✨Tip Number 4

Showcase your passion for creating memorable experiences. During any interactions, whether informal or formal, express your enthusiasm for the hospitality industry and your commitment to exceeding guests' expectations.

We think you need these skills to ace Meeting and Events Floor Manager

Event Management
Team Leadership
Customer Service Excellence
Organisational Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Food and Beverage Knowledge
Delegation Skills
Collaboration with Cross-Functional Teams
Proactive Approach
Adaptability in a Fast-Paced Environment
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in event management and hospitality. Emphasise any previous roles as a Meeting & Events Floor Manager or Supervisor, showcasing your ability to manage teams and exceed guest expectations.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention specific experiences where you successfully managed events and how you embody the values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.

Showcase Your Organisational Skills: In your application, provide examples of how you've effectively organised and executed events. Detail your approach to managing food and beverage services and how you delegate tasks within a team.

Highlight Your Teamwork Experience: Discuss your experience working closely with various departments, such as kitchen teams and service staff. Illustrate how collaboration has led to successful events and satisfied guests.

How to prepare for a job interview at PPHE Hotel Group

✨Showcase Your Organisational Skills

As a Meeting and Events Floor Manager, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised events or managed teams under pressure.

✨Understand the Company Culture

Familiarise yourself with Park Plaza's values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. During the interview, reflect these values in your answers to show that you align with their culture.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing unexpected changes during an event. Think through potential scenarios and your responses ahead of time.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the role or the company. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

Meeting and Events Floor Manager
PPHE Hotel Group
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