At a Glance
- Tasks: Create a welcoming atmosphere and provide personalised service to guests.
- Company: Join the coolest new hotel in Hoxton, art’otel London Hoxton.
- Benefits: Earn £12.65 per hour with amazing perks like discounted hotel rates and gym discounts.
- Other info: Enjoy 30 days holiday, staff parties, and opportunities for career growth.
- Why this job: Be part of a vibrant team in a culturally rich environment while enhancing guest experiences.
- Qualifications: Excellent communication skills and a passion for hospitality and art.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As ourLuggage Porter, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As aLuggage Porter,you will receive:
- Salary: £12.71 per hour
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans *
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes *
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
The ideal candidate for theLuggage Porterrole will:
- Have excellent interpersonal skills and the ability to connect with others
- Manage requests promptly, helpfully, politely and with a caring attitude
- Be responsible for welcoming and assisting guest with delivering or storing their luggage and the delivery of packages
- Possess a good command of English and excellent communication skills
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Have previous experience as aLuggage Porter
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
#J-18808-Ljbffr
Luggage Porter employer: PPHE Hotel Group
At Park Plaza Waterloo, we pride ourselves on creating a vibrant and supportive work environment where our Meetings and Events Hosts can thrive. With competitive pay, generous benefits including subsidised travel, wellness days, and extensive training opportunities, we ensure our team members feel valued and empowered. Join us in delivering exceptional service in a stylish location that caters to both leisure and business travellers, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Luggage Porter
✨Tip Number 1
Get to know the hotel scene in Hoxton! Familiarise yourself with art’otel and its vibe. When you walk in for your interview, show off your knowledge about the hotel and its unique offerings. It’ll impress the hiring team and show you’re genuinely interested.
✨Tip Number 2
Practice your interpersonal skills! As a Luggage Porter, you'll be the first point of contact for guests. Role-play with friends or family to nail down how to greet guests warmly and handle requests with a caring attitude. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with people in the hospitality industry on social media or at local events. You never know who might have a lead on a job or can give you insider tips about working at art’otel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and serious about joining the art’otel team. Don’t miss out on this opportunity!
We think you need these skills to ace Luggage Porter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of creativity and a friendly tone can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Luggage Porter role at art’otel London Hoxton. Highlight your relevant experience and skills that align with the job description, especially your interpersonal skills and attention to detail.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our awesome team at art’otel London Hoxton!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Hotel Inside Out
Before your interview, take some time to research art’otel London Hoxton. Familiarise yourself with its unique features, like the Banksy originals and the overall vibe of Hoxton. This will show your genuine interest in the role and help you connect your answers to the hotel's culture.
✨Show Off Your People Skills
As a Luggage Porter, you'll be the first point of contact for guests. Practice how you can demonstrate your excellent interpersonal skills during the interview. Think of examples where you've provided outstanding service or resolved issues, as this will highlight your ability to create a welcoming atmosphere.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult guest or managing multiple requests at once. Prepare by thinking through how you'd respond to these scenarios, focusing on your caring attitude and problem-solving skills.
✨Dress the Part
Even though you're applying for a role that involves a uniform, make sure you dress smartly for the interview. This shows respect for the opportunity and reflects the professional image that art’otel aims to project. A neat appearance can make a great first impression!
