Senior Guest Relations & VIP Experience Lead in London

Senior Guest Relations & VIP Experience Lead in London

London Full-Time 39000 - 43000 £ / year (est.) No working from home possible
PPHE Hotel Group

At a Glance

  • Tasks: Lead the Guest Relations team and ensure exceptional service for all guests.
  • Company: Join PPHE Hotel Group at Park Plaza Westminster Bridge London.
  • Benefits: Competitive salary, extensive benefits, and opportunities for career growth.
  • Other info: Dynamic environment catering to both leisure and business travellers.
  • Why this job: Be the face of the hotel and create memorable experiences for guests.
  • Qualifications: Strong leadership skills and a passion for guest satisfaction.

The predicted salary is between 39000 - 43000 £ per year.

PPHE Hotel Group is seeking a Senior Guest Relations Manager for their Park Plaza Westminster Bridge London location. You will be the face of the hotel, ensuring exceptional service and satisfaction for our guests.

Your role involves leading the Guest Relations team, managing key guest relationships, and analyzing feedback to drive improvements. The position offers a salary ranging from £39,000 to £43,000 per annum, along with extensive benefits.

The ideal candidate must exhibit strong leadership skills and a commitment to delivering exceptional guest experiences. Join us as we create memorable moments for both leisure and business travelers.

Senior Guest Relations & VIP Experience Lead in London employer: PPHE Hotel Group

PPHE Hotel Group is an excellent employer, offering a dynamic work culture where safety and guest satisfaction are paramount. As a Security Shift Leader at Park Plaza Westminster, you will benefit from competitive salaries, discounted hotel rates, and wellness days, all while leading a dedicated team in a stylish environment that fosters personal and professional growth.

PPHE Hotel Group

Contact Details:

PPHE Hotel Group Recruitment Team

We think you need these skills to ace Senior Guest Relations & VIP Experience Lead in London

Leadership Skills
Guest Relations Management
Customer Service Excellence
Feedback Analysis
Team Management
Problem-Solving Skills
Communication Skills