At a Glance
- Tasks: Welcome guests and manage bookings for a vibrant restaurant experience.
- Company: Join the award-winning art’otel Battersea Power Station team.
- Benefits: Competitive pay, discounts, wellness days, and free meals.
- Other info: Flexible shifts, career growth, and a fun team culture await you!
- Why this job: Be part of a creative environment with stunning views and exciting culinary experiences.
- Qualifications: Strong communication skills and experience in managing reservations.
The predicted salary is between 12 - 17 £ per hour.
We are hiring a Host/ess to join our team at JOIA, our restaurant, bar, and rooftop located on the 14th, 15th and 16th floors of art’otel Battersea Power Station with iconic views overlooking Battersea Power Station. Conceptualised by two Michelin-starred Portuguese Chef Henrique Sa Pessoa, JOIA will celebrate dishes showcasing Henrique’s vibrant, unique, and fresh take on traditional dishes using the best of British and Iberian produce sourced locally. At TOZI Pizzeria & Cicchetti Bar, we bring together incredible Italian produce, Venetian casual dining traditions and the theatre of European grand cafes with menus for every occasion of the day.
As our Host/Hostess, you will receive:
- Salary: It is anticipated you will receive from £12.94 (minimum contracted rate) to £17.00 (rate inclusive of TRONC) per hour worked – inclusive of an independently administered TRONC allowance
- Subsidised Travel arrangements after midnight
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans (if applicable)
- 24/7 access to our Employee Assistance Programme
- Rotas are published at least two weeks in advance (if applicable)
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
As our Host/Hostess, you will:
- Have impressive knowledge of managing bookings from the first enquiry to initial delivery of information to all departments for reservations to semi-private group bookings
- Have strong email and phone etiquette and communication skills
- Manage a guest list with confidence
- Have experience with set menu bookings
- Be fully flexible to work in shifts on a Rota basis
- Ensure our Breakfast, Lunch and Dinner services run smoothly, delivering memorable experiences
- Manage bookings and know about reservation systems such as OpenTable, Seven Rooms, and Design My Night
If you share a passion for art, culture and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts by dazzling them with sensational service and enriching their knowledge by encouraging their passion for art and appetite for the finer things in life. Winner of the Cateys Hotel of the Year 2025 – join the team behind the excellence!
Restaurant Host/Hostess in London employer: PPHE Hotel Group
PPHE Hotel Group is an excellent employer, offering a dynamic work culture where safety and guest satisfaction are paramount. As a Security Shift Leader at Park Plaza Westminster, you will benefit from competitive salaries, discounted hotel rates, and wellness days, all while leading a dedicated team in a stylish environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Host/Hostess in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PPHE Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PPHE Hotel Group
Don't be shy about reaching out to PPHE Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Host/Hostess in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PPHE Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PPHE Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
