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- Tasks: Lead the night reception team and ensure exceptional guest experiences.
- Company: A leading hotel group in London with a focus on guest satisfaction.
- Benefits: Competitive benefits, wellness days, and discounted hotel rates.
- Why this job: Make a real difference in guest experiences while leading a dynamic team.
- Qualifications: Passion for hospitality and strong leadership skills.
- Other info: Opportunity to thrive in a vibrant hotel environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel group in London is seeking a passionate Night Manager to lead their night reception team. The ideal candidate will ensure exceptional guest experiences and be proactive in leading and motivating the Front of House team. You will manage Health, Safety, and Security while providing leadership during the night shift. This role offers competitive benefits including wellness days and discounted hotel rates. Join us and make a difference in the guest experience!
Night Manager - Lead Front Office & Guest Experience in London employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager - Lead Front Office & Guest Experience in London
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at the places you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a hotel you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. You never know, they might have something perfect for you!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and making a difference in guest experiences.
We think you need these skills to ace Night Manager - Lead Front Office & Guest Experience in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Night Manager role shine through. We want to see how much you care about creating exceptional guest experiences and leading a team!
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and leadership. We love seeing specific examples of how you've motivated teams or improved guest satisfaction in your previous roles.
Be Proactive: In your cover letter, demonstrate your proactive approach to managing Health, Safety, and Security. Share any initiatives you've taken in past roles that show you're ready to take charge during the night shift.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference in guest experiences!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel group thoroughly. Understand their values, guest experience philosophy, and any recent news or awards. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team during the night shift. Prepare examples of how you've successfully motivated and managed teams in the past. Think about specific situations where you resolved conflicts or improved team performance, as these will highlight your leadership capabilities.
✨Emphasise Health and Safety Knowledge
Given the importance of Health, Safety, and Security in this role, brush up on relevant regulations and best practices. Be ready to discuss how you would handle emergencies or ensure compliance during your shift. This will demonstrate your proactive approach to guest safety.
✨Prepare for Guest Experience Scenarios
Expect questions about how you would enhance guest experiences during the night. Think of creative solutions or initiatives you've implemented before. Sharing specific examples will illustrate your commitment to exceptional service and your ability to think on your feet.
