At a Glance
- Tasks: Lead the housekeeping team, ensuring smooth operations and excellent guest experiences.
- Company: Join the vibrant Park Plaza Westminster Bridge in London.
- Benefits: Enjoy a competitive salary, discounted hotel stays, and 30 days holiday.
- Other info: Access to gym discounts, staff events, and a supportive work culture.
- Why this job: Be part of a dynamic team that values your growth and offers exciting perks.
- Qualifications: Experience in a fast-paced environment and strong leadership skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Park Plaza Westminster Bridge London, United Kingdom
Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join them as a Head Porter and we will give you the training and support to succeed.
As a Head Porter, you will receive:
- Salary: £14.50 per hour
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Start with 30 days holiday per year - incl bank holidays
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
The ideal candidate for the Head Porter role will:
- Ensure an efficient operation on the shift and take responsibility for team briefings.
- Focus on ensuring all stock controls in the pantries, including linen and cleaning material to the outlined stock levels on the floors.
- Have ability to work and multi-task in a fast-paced environment.
- Supervise, mentor and develop the housekeeping porters.
- Empower the team to be more involved in the guest experience.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.
Head Porter in London employer: PPHE Hotel Group
At Park Plaza Westminster Bridge London, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Head Porter, you will benefit from extensive training, generous holiday allowances, and unique perks such as discounted hotel stays and meals, all while being part of a team that values guest experience and personal development. Join us to be part of a vibrant culture that celebrates achievements and encourages growth in the heart of one of London's most iconic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Head Porter in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Park Plaza or similar venues. A friendly chat can open doors and give you insider info on the Head Porter role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and guest experience. We want to see how you handle real-life scenarios, so think of examples from your past that showcase your skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Show up looking sharp and professional to reflect the high standards we uphold at Park Plaza.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there.
We think you need these skills to ace Head Porter in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Head Porter role. Highlight your experience in housekeeping and any leadership roles you've had. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for our team.
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Park Plaza Westminster Bridge!
How to prepare for a job interview at PPHE Hotel Group
✨Know Your Role Inside Out
Before the interview, make sure you understand the Head Porter role thoroughly. Familiarise yourself with the responsibilities like supervising the team and managing stock controls. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Head Porter, you'll be expected to mentor and develop your team. Prepare examples from your past experiences where you've successfully led a team or improved operations. This will demonstrate your capability to empower others and enhance the guest experience.
✨Emphasise Your Customer Service Mindset
The job requires a courteous and professional attitude towards guests and team members. Think of specific instances where you've gone above and beyond for customers. Sharing these stories will highlight your commitment to excellent service, which is crucial for this role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
