At a Glance
- Tasks: Lead the front office team and ensure exceptional guest experiences every day.
- Company: A top hotel group in Greater London with a focus on guest satisfaction.
- Benefits: Competitive pay, wellness days, and exclusive employee discounts.
- Why this job: Join a dynamic team and elevate guest experiences in a vibrant hotel environment.
- Qualifications: Strong leadership skills and knowledge of hotel operations are essential.
- Other info: Great opportunity for career growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading hotel group in Greater London seeks a Front Office Team Leader to manage daily operations and lead the front office team. You will ensure guest satisfaction through exceptional service and motivate your team to achieve high standards. Ideal candidates will have strong leadership skills and knowledge of hotel operations.
Benefits include:
- Competitive pay
- Wellness days
- Various employee discounts
Front Office Team Leader – Elevate Guest Experience in London employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Team Leader – Elevate Guest Experience in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front Office Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest experience and team leadership. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your passion for guest satisfaction! During interviews, share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to elevating the guest experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Front Office Team Leader position!
We think you need these skills to ace Front Office Team Leader – Elevate Guest Experience in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and how you can bring that energy to our front office.
Focus on Guest Experience: Since this role is all about elevating guest experiences, share specific examples of how you've gone above and beyond for guests. We love hearing about those moments that made a difference!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates show they’ve done their homework on us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to manage daily operations effectively.
✨Emphasise Guest Satisfaction
Be ready to discuss your approach to ensuring guest satisfaction. Share stories that highlight your commitment to exceptional service and how you’ve gone above and beyond for guests. This is crucial for a role focused on elevating the guest experience.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the hotel's approach to team development or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.