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- Tasks: Convert enquiries into successful events and engage with clients to create memorable experiences.
- Company: Holmes Hotel London, a vibrant and authentic hotel that values individuality.
- Benefits: Heavily discounted hotel rates, F&B discounts, and 30 days of holiday per year.
- Why this job: Join a dynamic team where your passion and personality can shine in event planning.
- Qualifications: Strong communication skills and a flair for customer service.
- Other info: Be part of a supportive team with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Location: Holmes Hotel London, United Kingdom
At Holmes Hotel authenticity is at the heart of everything we do. From design to dining, we create hotels that are true to their surroundings. The same goes for our people. We encourage our team members to be themselves. As our Events Executive, you can bring your passion and personality to work and be part of this vibrant team.
Your main role is to respond to and convert enquiries through the various online portals, emails and telephone calls to achieve M&E rooms budgets for the hotels.
Duties as an Events Executive include, but are not limited to:
- Confirming events, handling client requests with relevant teams, ensuring repeat business
- Responding to enquiries for all small to medium sized groups and events, using Cvent, Venue Directory, Salesforce
- Proactively converting and upselling additional products like higher room categories, drinks receptions, enhanced F&B offerings
- Engaging with clients/agents in relation to their enquiries; i.e. using Upmail to send proposals, liaising with preferred suppliers
- Creating personalised proposals through Upmail for events tailored for individual clients
- Actively contributes to your immediate as well as wider hotel and regional teams
- Communicating effectively with both internal and external guests/clients/agents (including hotel colleagues) via written correspondence, phone and face to face
As an Events Executive, you will receive:
- Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- 30 days of holiday per year
Events Executive in London employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Executive in London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Holmes Hotel and soak in the vibe. This will help you connect with the authenticity they value and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your pitch! Be ready to talk about how you can convert enquiries and upsell products. Think of specific examples from your past experiences that highlight your skills in handling client requests and creating personalised proposals.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the team culture and what it’s really like to work at Holmes Hotel, which can be super helpful during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to bring your passion and personality to the role.
We think you need these skills to ace Events Executive in London
Some tips for your application 🫡
Be Authentic: At StudySmarter, we value authenticity just like Holmes Hotel does. When writing your application, let your personality shine through! Don’t be afraid to show us who you really are and what makes you passionate about events.
Tailor Your Application: Make sure to customise your application for the Events Executive role. Highlight your relevant experience with enquiries and client interactions, and mention any tools like Cvent or Salesforce that you’ve used. We love seeing how you can fit into our vibrant team!
Showcase Your Communication Skills: Since the role involves a lot of communication, make sure your written application reflects your ability to engage effectively. Use clear and concise language, and don’t forget to proofread for any typos. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Holmes Hotel!
How to prepare for a job interview at PPHE Hotel Group
✨Know Your Venue
Before the interview, take some time to research Holmes Hotel and its unique offerings. Familiarise yourself with their design philosophy and dining options. This will not only show your genuine interest but also help you tailor your responses to align with their values.
✨Showcase Your Communication Skills
As an Events Executive, effective communication is key. Prepare examples of how you've successfully engaged with clients or handled enquiries in the past. Be ready to demonstrate your ability to communicate clearly and professionally, both verbally and in writing.
✨Be Ready to Upsell
Think about how you can proactively upsell additional products during the interview. Prepare a few ideas on how you would enhance client experiences with higher room categories or special F&B offerings. This shows that you understand the role's responsibilities and are eager to contribute to the hotel's success.
✨Bring Your Personality
Holmes Hotel values authenticity, so don’t be afraid to let your personality shine through. Share your passion for events and hospitality, and be yourself during the interview. This will help you connect with the interviewers and demonstrate that you’d be a great fit for their vibrant team.
