Lead Waiter/Waitress – Elevate Guest Experiences
Lead Waiter/Waitress – Elevate Guest Experiences

Lead Waiter/Waitress – Elevate Guest Experiences

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional dining experiences and inspire staff.
  • Company: Premier hotel group in the vibrant heart of Greater London.
  • Benefits: Discounted hotel rates, generous holidays, and free daily meals.
  • Why this job: Join a dynamic team and elevate guest experiences in a unique restaurant.
  • Qualifications: Passion for food and outstanding customer service skills.

The predicted salary is between 36000 - 60000 £ per year.

A premier hotel group in Greater London is seeking a Head Waiter/Waitress for their TOZI restaurant. This role involves leading and inspiring the team, providing excellent service, and mentoring staff. You will benefit from discounted hotel rates, generous holidays, and free meals daily. Your passion for food and outstanding customer service will be key in exceeding guests' expectations. This dynamic position is located in the vibrant heart of Victoria, offering a unique dining experience inspired by Venetian traditions.

Lead Waiter/Waitress – Elevate Guest Experiences employer: PPHE Hotel Group

Join a premier hotel group in Greater London, where your role as Lead Waiter/Waitress at TOZI restaurant will not only allow you to inspire and mentor a dedicated team but also immerse you in a vibrant work culture that values exceptional service and culinary passion. Enjoy generous benefits such as discounted hotel rates, ample holiday time, and complimentary meals, all while working in the lively heart of Victoria, known for its unique dining experiences inspired by Venetian traditions.
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Contact Detail:

PPHE Hotel Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Waiter/Waitress – Elevate Guest Experiences

Tip Number 1

Network like a pro! Connect with people in the hospitality industry, especially those who work at the hotel or restaurant you’re eyeing. A friendly chat can open doors and give you insider info on the role.

Tip Number 2

Show off your personality during interviews! We want to see your passion for food and service shine through. Share stories that highlight your experience and how you’ve gone above and beyond for guests.

Tip Number 3

Prepare for situational questions! Think about how you’d handle various dining scenarios, from managing a busy service to resolving guest complaints. This will show us you’re ready to lead and inspire your team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Lead Waiter/Waitress – Elevate Guest Experiences

Leadership Skills
Team Management
Customer Service Excellence
Mentoring
Passion for Food
Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your enthusiasm for providing excellent customer service shine through. Share specific examples of how you've gone above and beyond to elevate guest experiences in previous roles.

Highlight Leadership Skills: As a Lead Waiter/Waitress, you'll be inspiring and mentoring your team. Make sure to include any relevant leadership experience in your application. We want to see how you’ve motivated others and created a positive work environment.

Tailor Your Application: Don’t just send out a generic application! Take the time to tailor your CV and cover letter to reflect the unique aspects of the TOZI restaurant and its Venetian-inspired dining experience. Show us why you're the perfect fit!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at this fantastic venue!

How to prepare for a job interview at PPHE Hotel Group

Know the Menu Inside Out

Familiarise yourself with TOZI's menu and the Venetian dining experience. Being able to discuss dishes, ingredients, and pairings will show your passion for food and impress the interviewers.

Showcase Your Leadership Skills

Prepare examples of how you've led a team in the past. Highlight your ability to inspire and mentor staff, as this role requires strong leadership to elevate guest experiences.

Demonstrate Excellent Customer Service

Think of specific instances where you went above and beyond for a guest. This will illustrate your commitment to outstanding service and align with the hotel's values.

Dress to Impress

Make sure to dress smartly and professionally for the interview. A polished appearance reflects your understanding of the hospitality industry and sets a positive tone for the meeting.

Lead Waiter/Waitress – Elevate Guest Experiences
PPHE Hotel Group

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