At a Glance
- Tasks: Lead a team to ensure rooms and public areas are spotless and welcoming.
- Company: Join Park Plaza, known for stylish stays and memorable guest experiences.
- Benefits: Enjoy 30+ days holiday, discounted hotel stays, free meals, and wellness perks.
- Other info: Flexible shifts with rosters published two weeks in advance.
- Why this job: Be part of a supportive team that values trust, respect, and teamwork.
- Qualifications: No specific experience required; just bring your enthusiasm and commitment!
Housekeeping Supervisor
At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Supervisor and we will give you the training and support to succeed.
Benefits of working for us as a Housekeeping Supervisor:
- Salary: From £14.50 per hour, rising to £15.50 when productivity targets are met
- 30 days of holiday per year - including bank holidays, increasing with years of service
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in
- Access to 40% of your pay before payday through Wagestream
- Recommend a Friend scheme - £750
- BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans *
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes *
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
Responsibilities:
- Ensure an efficient operation on the shift and take responsibility for team briefings.
- Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
- Supervise, mentor and develop the Room Attendants assigned to your section.
- Empower the team to be more involved in the guest experience.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Housekeeping Supervisor employer: PPHE Hotel Group
At Park Plaza, we pride ourselves on fostering a supportive and inclusive work environment where our Housekeeping Supervisors can thrive. With generous benefits such as 30 days of holiday, wellness days, and discounted hotel rates across Europe, we prioritise employee well-being and growth. Our commitment to teamwork and professional development ensures that you will not only enjoy your role but also have ample opportunities to advance your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with Park Plaza's values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Research the specific housekeeping standards and practices at Park Plaza. Understanding their approach to cleanliness and guest experience will allow you to speak confidently about how you can contribute to maintaining those high standards.
✨Tip Number 3
Network with current or former employees of Park Plaza, especially those in housekeeping roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the hiring process.
✨Tip Number 4
Prepare to discuss your leadership style and how you mentor and develop team members. As a Housekeeping Supervisor, showcasing your ability to empower others will be crucial, so have examples ready that highlight your experience in this area.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and expectations of a Housekeeping Supervisor. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or supervisory roles. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to lead a team and maintain high cleanliness standards.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with those of Park Plaza, such as teamwork and commitment to guest satisfaction. Provide examples of how you've empowered teams in the past.
Proofread Your Application:Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at PPHE Hotel Group
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. During the interview, highlight your experience in maintaining cleanliness standards and how you ensure every corner is spotless. Share specific examples of how you've improved cleanliness in previous roles.
✨Demonstrate Leadership Skills
This role requires supervising and mentoring a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led a team in the past. Emphasise your ability to motivate and empower others to enhance the guest experience.
✨Emphasise Guest-Centric Approach
Park Plaza values guest satisfaction highly. Be ready to talk about how you've listened to guests' needs and adapted your service accordingly. Share any experiences where you went above and beyond to create memorable moments for guests.
✨Align with Company Values
Familiarise yourself with Park Plaza's core values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. During the interview, demonstrate how your personal values align with theirs and provide examples of how you've embodied these values in your previous roles.
