At a Glance
- Tasks: Join our housekeeping team to keep guest rooms and public areas pristine.
- Company: Park Plaza Westminster Bridge is known for stylish accommodations and award-winning dining.
- Benefits: Enjoy 30 days holiday, discounted hotel rates, free meals, and wellness perks.
- Other info: Flexible rotas, employee assistance, and fun staff events await you!
- Why this job: Be part of a supportive team that values trust, respect, and teamwork.
- Qualifications: No specific experience needed, just a positive attitude and willingness to learn.
Location: art’otel London Hoxton, United Kingdom
We are recruiting for a Housekeeping Porter for one of the Coolest New Hotel in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident is about to hit the scene. The 26-floor art’otel Hoxton (expected in 2024) promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants’
As our Housekeeping Porter, you will receive:
- Salary: £13.06 per hour
- 30 days of holiday per year – including bank holidays, increasing withyears of service
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in
- Access to 40% of your pay before payday through Wagestream
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans *
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes *
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
As a Master of your Craft you will…
- Be responsible for doing guests requests in an efficient and courteous manner.
- Be maintaining stock controls in the pantries.
- Be replenishing supplies, including linen and cleaning material to the outlined stock levels on the floors.
- Have the ability to work and multi-task in a fast-paced environment.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
If you share passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.
Housekeeping Porter employer: PPHE Hotel Group
At Park Plaza Westminster Bridge London, we pride ourselves on fostering a supportive and dynamic work environment for our housekeeping team. As a Housekeeping Porter, you will enjoy generous benefits including 30 days of holiday, discounted hotel stays across Europe, and access to wellness initiatives, all while being part of a team that values trust, respect, and teamwork. With opportunities for personal growth and a commitment to employee well-being, we ensure that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Porter
✨Tip Number 1
Familiarise yourself with the Park Plaza brand and its values. Understanding their commitment to trust, respect, teamwork, enthusiasm, commitment, and care will help you align your approach during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or responded to guest requests efficiently, as this is crucial for the Housekeeping Porter position.
✨Tip Number 4
Show your enthusiasm for the role by asking insightful questions during any interactions with the hiring team. This not only demonstrates your interest but also gives you a chance to learn more about the team dynamics and expectations.
We think you need these skills to ace Housekeeping Porter
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Porter. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Strong CV:Create a CV that showcases your previous experience in housekeeping or similar roles. Emphasise your ability to work in a fast-paced environment, your attention to detail, and any customer service skills you possess.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Park Plaza and how your values align with theirs, such as teamwork and commitment.
Proofread Your Application:Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at PPHE Hotel Group
✨Show Your Attention to Detail
As a Housekeeping Porter, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain cleanliness or organisation. Mention specific tasks that required meticulousness, as this will demonstrate your suitability for the role.
✨Emphasise Teamwork Skills
This role requires collaboration with other team members. Be prepared to discuss examples of how you've successfully worked in a team environment. Share stories that showcase your ability to listen and adapt to the needs of others, aligning with the company's values of teamwork and respect.
✨Demonstrate Your Customer Service Mindset
Since you'll be interacting with guests, it's important to convey your commitment to excellent customer service. Prepare to discuss situations where you went above and beyond to meet a guest's request or resolve an issue, showcasing your courteous and professional attitude.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with questions about the housekeeping team's dynamics, training opportunities, and expectations. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
