Hotel Administrator

Hotel Administrator

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Hotel Executive Team with admin tasks and ensure smooth operations.
  • Company: Join art'otel, a vibrant lifestyle hotel in the iconic Battersea Power Station.
  • Benefits: Enjoy discounted hotel rates, 30 days holiday, free meals, and gym discounts.
  • Why this job: Be part of a creative environment that values art, culture, and exceptional service.
  • Qualifications: Previous admin or hospitality experience is a plus.
  • Other info: Great career growth opportunities and a fun team atmosphere.

The predicted salary is between 24000 - 36000 £ per year.

Benefits

  • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme - up to £750!
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • 24/7 employee assistance programme
  • Departmental productivity & service incentive scheme
  • Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training

About the role

As a Hotel Administrator you will:

  • Provide comprehensive administrative support to the Hotel Executive Team, ensuring smooth day-to-day operations across all departments.
  • Serve as a central point of contact for internal queries and external enquiries, ensuring timely and professional responses.
  • Assist with guest relations, particularly for VIP guests, by liaising with relevant departments to guarantee exceptional service.
  • Prepare and maintain accurate reports, meeting agendas, and minutes, supporting effective decision-making within the hotel.
  • Maintain confidentiality regarding staff, business operations, and guest information at all times.
  • Organise and maintain filing systems, ensuring records are up-to-date and easily accessible.
  • Support HR and team engagement initiatives, assisting with administrative tasks related to recruitment, onboarding, and staff welfare.

Previous experience in an administrative or hospitality support role is highly desirable.

About the company

If you share a passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. We are recruiting for a Hotel Administrator for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.

Hotel Administrator employer: PPHE Hotel Group

art'otel London Battersea Power Station is an exceptional employer that fosters a vibrant work culture centred around creativity and hospitality. With generous benefits including 30 days of holiday, discounted hotel rates, and comprehensive training opportunities, employees are encouraged to grow and thrive in a supportive environment. Located in the dynamic Battersea Power Station development, staff enjoy a unique atmosphere enriched by art and culture, making it a truly inspiring place to work.
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Contact Detail:

PPHE Hotel Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Administrator

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at art'otel or similar venues. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by researching the hotel and its culture. Understand their values around art and hospitality, and think of examples from your past experiences that align with their mission. Show them you’re not just another candidate!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website for the best chance! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to spot your application!

We think you need these skills to ace Hotel Administrator

Administrative Support
Communication Skills
Guest Relations
Report Preparation
Confidentiality
Filing Systems Management
HR Support
Team Engagement
Time Management
Problem-Solving Skills
Attention to Detail
Customer Service
Organisational Skills
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Hotel Administrator role. Highlight any relevant experience in administrative or hospitality support roles, and don’t forget to showcase your organisational skills and attention to detail!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and art, and explain why you’re the perfect fit for our team at art'otel. Keep it engaging and personal!

Showcase Your Communication Skills: As a central point of contact, strong communication is key. In your application, give examples of how you've effectively handled queries or liaised with different departments in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensure it gets the attention it deserves!

How to prepare for a job interview at PPHE Hotel Group

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Hotel Administrator. Familiarise yourself with the key tasks like providing administrative support, managing guest relations, and maintaining confidentiality. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Hospitality Skills

Since this position is in the hospitality sector, be ready to discuss your previous experience in similar roles. Highlight any specific examples where you provided exceptional service or handled VIP guests. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to outstanding guest experiences.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the hotel’s culture, team dynamics, and how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

✨Dress the Part

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. It reflects your understanding of the industry standards and shows that you take the opportunity seriously. Plus, it’ll boost your confidence!

Hotel Administrator
PPHE Hotel Group
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