Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to deliver outstanding food and service experiences.
- Company: Join the TOZI family, a top-rated restaurant in Victoria, London.
- Benefits: Earn up to £17 per hour, enjoy free meals, and discounted hotel rates across Europe.
- Why this job: Be part of a vibrant team creating memorable dining experiences with a Venetian twist.
- Qualifications: Experience in hospitality and a passion for excellent customer service.
- Other info: Enjoy 30 days holiday, gym discounts, and fun staff events!
The predicted salary is between 13 - 17 £ per hour.
Salary: Up to £17 (rate inclusive of TRONC) per hour
Fancy being a part of our TOZI family? We are looking for a Head Waiter/Waitress to join us! TOZI opened its doors back in 2013, and since then, Senior Restaurant and Bar Manager Stefano Meloni and Head Chef Maurilio Molteni have been at the helm of the TOZI vision, crafting seasonal Venetian Cicchetti, barrel-aged TOZI Negronis and delivering the best service. We are all about creating memorable experiences the TOZI way. If this little hidden gem tucked away in Victoria, London, sounds like something you want to be part of, apply today and let the fun begin!
As our Head Waiter/Waitress, you will receive:
- Salary: £14.46 per hour plus generous Tronc
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year - including bank holidays, increasing with years of service
- Two free meals per day, every day (including days off if you wish to come in!)
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
As our Head Waiter/Waitress, you will:
- Lead by example, enthusing your team by sharing your passion for brilliant food & drink and outstanding customer service
- Inspire, coach and mentor team members
- Be passionate about exceeding guests’ expectations
Located in the heart of Victoria, TOZI’s food and service are inspired by the Venetian casual dining tradition and our Cicchetti dishes are created using the finest of ingredients. TOZI Victoria was recently voted in the UK’s top 100 restaurants (Open Table award).
Head Waiter/Waitress employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by TOZI and soak in the atmosphere. This will help you understand their style and show that you're genuinely interested in being part of the TOZI family.
✨Tip Number 2
Brush up on your food and drink knowledge! Knowing the menu inside out and being able to chat about Venetian cuisine will impress the hiring team. It shows you're passionate about delivering outstanding service.
✨Tip Number 3
Practice your leadership skills! As a Head Waiter/Waitress, you'll need to inspire your team. Think of examples from your past experiences where you've successfully led a team or handled a busy service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and service shine through! We want to see how excited you are about joining the TOZI family and creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Head Waiter/Waitress role. We’re looking for someone who can inspire and lead a team, so don’t forget to mention any leadership roles or coaching experiences you've had!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know what makes you unique. Share your story and why you think you’d be a great fit for TOZI!
Apply Through Our Website: For the best chance of joining us, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for some fun at TOZI!
How to prepare for a job interview at PPHE Hotel Group
✨Know the TOZI Vision
Before your interview, take some time to understand TOZI's unique approach to dining and their focus on Venetian Cicchetti. Familiarising yourself with their menu and ethos will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll need to lead by example. Prepare examples from your past experiences where you've inspired or mentored team members. Highlighting your ability to motivate others will demonstrate that you're ready to take on this leadership role.
✨Emphasise Customer Service Excellence
TOZI is all about creating memorable experiences for guests. Be ready to discuss how you've gone above and beyond in previous roles to exceed customer expectations. Share specific stories that illustrate your commitment to outstanding service.
✨Prepare Questions About the Role
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, and what success looks like in this position. This not only shows your enthusiasm but also helps you gauge if TOZI is the right fit for you.
