Head Concierge β€” Premium Art Hotel Guest Experience Lead

Head Concierge β€” Premium Art Hotel Guest Experience Lead

Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
P

At a Glance

  • Tasks: Lead the guest services team and create unforgettable experiences for our guests.
  • Company: Join art'otel London Battersea Power Station, a premium lifestyle hotel.
  • Benefits: Enjoy competitive pay, great perks, and a vibrant work environment.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Be the face of luxury hospitality and make every guest feel special.
  • Qualifications: Experience in hospitality and a passion for exceptional service.

The predicted salary is between 24750 - 30250 Β£ per year.

art'otel London Battersea Power Station, part of the PPHE Hotel Group, is recruiting a Head Concierge to lead our guest services team at this premium lifestyle hotel in Battersea.

You will welcome guests, inform them about events, coordinate with F&B and events, ensure the entrance is covered, upsell outlets, and create a seamless, personalized guest journey across all touchpoints.

A focus on service excellence and attention to detail is essential.

#J-18808-Ljbffr

Head Concierge β€” Premium Art Hotel Guest Experience Lead employer: PPHE Hotel Group

At Park Plaza Waterloo, we pride ourselves on creating a vibrant and supportive work environment where our Meetings and Events Hosts can thrive. With competitive pay, generous benefits including subsidised travel, wellness days, and extensive training opportunities, we ensure our team members feel valued and empowered. Join us in delivering exceptional service in a stylish location that caters to both leisure and business travellers, making every day at work a rewarding experience.

P

Contact Details:

PPHE Hotel Group Recruitment Team

We think you need these skills to ace Head Concierge β€” Premium Art Hotel Guest Experience Lead

Guest Services Management
Event Coordination
Food and Beverage Knowledge
Upselling Techniques
Personalised Service
Attention to Detail
Service Excellence