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For Companies At a Glance
- Tasks: Create unforgettable experiences for guests through personalised service and efficient operations.
- Company: Renowned hotel group in Greater London with a focus on guest satisfaction.
- Benefits: Exceptional discounts, flexible pay options, and a supportive work environment.
- Why this job: Join a vibrant team and make a real difference in guests' stays.
- Qualifications: Strong communication skills and previous experience in hospitality.
- Other info: Dynamic role with opportunities for growth in the hospitality industry.
The predicted salary is between 30000 - 42000 £ per year.
A renowned hotel group located in Greater London is seeking a Guest Services Host/ess to create memorable experiences for guests. In this role, you will be responsible for providing a blend of personalized service and efficient hotel operations, ensuring that every guest feels welcomed.
Candidates must possess strong interpersonal and communication skills along with previous experience in a similar position. Exceptional benefits including discounts and flexible pay options are available.
Guest Services Host – Create Exceptional Guest Experiences employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Host – Create Exceptional Guest Experiences
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Guest Services Host role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to share your passion for creating exceptional guest experiences. Show them how your previous experience makes you the perfect fit for their team.
✨Tip Number 3
Stay active on social media! Follow the hotel group and engage with their posts. This not only shows your interest but also helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Guest Services Host – Create Exceptional Guest Experiences
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can create memorable experiences for our guests, so share any relevant stories or examples that highlight your interpersonal skills.
Tailor Your Application: Make sure to tailor your application specifically for the Guest Services Host role. We’re looking for candidates who understand the importance of personalised service, so mention any previous experience that aligns with this.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission of creating exceptional guest experiences.
✨Showcase Your Interpersonal Skills
As a Guest Services Host, strong interpersonal skills are key. Prepare examples from your previous experience where you successfully handled guest interactions or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to create memorable experiences.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing the questions but engaging with them. Nod, ask clarifying questions if needed, and reflect back what you’ve heard. This shows that you value communication, which is crucial in guest services.
✨Prepare Questions for Them
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the hotel’s approach to guest services or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you assess if the hotel is the right fit for you.
