PPHE Hotel Group in London is seeking a friendly Reservations Agent to join our customer service team. You will handle phone calls and email enquiries, engage with guests via web chat, and convert enquiries into bookings while logging reservations accurately.
The role also requires working a shift pattern of 5 out of 7 days, including weekends and bank holidays, with a monthly rota published in advance. The position offers home-based equipment, enhanced staff benefits, and opportunities for
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Guest Reservations Specialist – London employer: PPHE Hotel Group
At Park Plaza Waterloo, we pride ourselves on creating a vibrant and supportive work environment where our Meetings and Events Hosts can thrive. With competitive pay, generous benefits including subsidised travel, wellness days, and extensive training opportunities, we ensure our team members feel valued and empowered. Join us in delivering exceptional service in a stylish location that caters to both leisure and business travellers, making every day at work a rewarding experience.
