Guest Relations Maestro | Lead Exceptional Guest Service

Guest Relations Maestro | Lead Exceptional Guest Service

Full-Time On-site
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art’otel London Hoxton in London is seeking a Guest Relations Manager to ensure guest and colleague satisfaction, uphold service standards and contribute to the hotel’s financial goals.

You will liaise with Front of House teams, lead a team, and maintain daily operations with clear communication. Knowledge of Opera, Hotsos, Micros and Alcatel is a plus; familiarity with the Hoxton/Shoreditch area is beneficial. Expect a supportive culture and compelling benefits.

Guest Relations Maestro | Lead Exceptional Guest Service employer: PPHE Hotel Group

At Park Plaza Waterloo, we pride ourselves on creating a vibrant and supportive work environment where our Meetings and Events Hosts can thrive. With competitive pay, generous benefits including subsidised travel, wellness days, and extensive training opportunities, we ensure our team members feel valued and empowered. Join us in delivering exceptional service in a stylish location that caters to both leisure and business travellers, making every day at work a rewarding experience.

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Contact Details:

PPHE Hotel Group Recruitment Team