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- Tasks: Provide exceptional service and create a welcoming atmosphere for guests.
- Company: Leading hotel group in Greater London with a focus on guest satisfaction.
- Benefits: Wellness days, discounted hotel rates, meals, and more perks.
- Why this job: Join a team that values your contribution to memorable guest experiences.
- Qualifications: Excellent communication skills and experience in customer-facing roles.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel group in Greater London is seeking a Receptionist to provide exceptional service to guests. This role involves managing requests and creating a welcoming atmosphere. The ideal candidate will possess excellent communication skills and prior experience in customer-facing roles.
Employees enjoy benefits such as wellness days, discounted hotel rates, meals and more. Join a team where your contribution will create memorable guest experiences.
Guest-Obsessed Receptionist: Elevate Every Stay with Perks employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest-Obsessed Receptionist: Elevate Every Stay with Perks
✨Tip Number 1
First things first, research the hotel group! Get to know their values and what makes them stand out. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get the chance to chat with someone from the hotel, whether it's during an interview or a networking event, make sure to highlight your customer service experience. Share specific examples of how you've gone above and beyond for guests in the past!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After any interaction, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest-Obsessed Receptionist: Elevate Every Stay with Perks
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and enthusiasm to our team. Remember, we’re looking for someone who can create a welcoming atmosphere for our guests.
Highlight Relevant Experience: Make sure to showcase any previous customer-facing roles you've had. We love seeing how your past experiences can elevate the guest experience at our hotel. Be specific about what you did and how it made a difference!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your cover letter and CV to match the job description. We appreciate when candidates show they’ve done their homework and understand what we’re all about.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Company Inside Out
Before your interview, do some research on the hotel group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've successfully handled guest requests or resolved issues in previous roles to demonstrate your skills.
✨Create a Welcoming Atmosphere
Since the role involves creating a welcoming atmosphere, try to embody that during your interview. Smile, maintain eye contact, and be friendly with everyone you meet, from the receptionist to the interviewer. This will give them a taste of how you interact with guests.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to manage difficult situations or exceed guest expectations. Prepare concise stories that highlight your skills and how you can elevate every stay.
