At a Glance
- Tasks: Create memorable experiences for guests and manage their requests with a friendly attitude.
- Company: A vibrant hospitality company in London focused on guest satisfaction.
- Benefits: Competitive pay, discounted hotel rates, wellness days, and gym discounts.
- Why this job: Join a fun team and make a real difference in guests' stays.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Exciting perks and opportunities for personal growth in the hospitality industry.
The predicted salary is between 12 - 16 £ per hour.
A hospitality company in London is looking for a Receptionist to provide a tailored hotel experience. You will create memorable moments for guests while managing their requests with a helpful attitude.
Ideal candidates should have experience in a customer-facing role and possess excellent interpersonal and communication skills.
The role offers a competitive salary of £12.65 per hour plus various incentives and benefits including discounted hotel rates, wellness days, and access to gym discounts.
Guest Experience Receptionist — Great Benefits & Perks employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Receptionist — Great Benefits & Perks
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they offer can help you tailor your responses and show that you're genuinely interested in creating memorable moments for guests.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with guests, try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Don’t forget to showcase your customer service experience. Think of specific examples where you went above and beyond for a guest or resolved a tricky situation – these stories will make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Experience Receptionist — Great Benefits & Perks
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can create memorable moments for our guests, so don’t be afraid to share a bit about yourself and your passion for hospitality.
Tailor Your Experience: Make sure to highlight your customer-facing experience in your application. We’re looking for candidates who can manage requests with a helpful attitude, so give us examples of how you've done this in the past!
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Company
Before your interview, do a bit of research on the hospitality company. Understand their values, mission, and what makes them unique in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about creating memorable moments for guests, be ready to share specific examples from your past experiences where you went above and beyond for a customer. Highlight your interpersonal skills and how they helped resolve issues or enhance guest experiences.
✨Practice Common Interview Questions
Prepare for typical interview questions related to hospitality and customer service. Think about how you would handle difficult situations or complaints. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presentation in a guest-facing role.