At a Glance
- Tasks: Lead the guest relations team and ensure exceptional service for all guests.
- Company: Join Park Plaza London Riverbank, a vibrant hotel with a focus on guest experience.
- Benefits: Enjoy comprehensive staff benefits and a supportive work environment.
- Other info: Full-time on-site role with opportunities for personal and professional growth.
- Why this job: Make a real difference in guests' experiences and build lasting VIP relationships.
- Qualifications: Strong communication skills and a passion for delivering excellent service.
The predicted salary is between 31500 - 38500 £ per year.
Park Plaza London Riverbank is hiring a Guest Relations and Duty Team Leader to oversee the guest relations team, ensuring exceptional service and issue resolution.
You will foster VIP relationships and support guests throughout their stay.
You will lead by example, communicate effectively with front-of-house colleagues, and drive service excellence while modelling Park Plaza values.
This is a full-time on-site role with comprehensive staff benefits.
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Guest Experience Leader: VIP Relations & Team Lead employer: PPHE Hotel Group
PPHE Hotel Group is an excellent employer, offering a dynamic work culture where safety and guest satisfaction are paramount. As a Security Shift Leader at Park Plaza Westminster, you will benefit from competitive salaries, discounted hotel rates, and wellness days, all while leading a dedicated team in a stylish environment that fosters personal and professional growth.
