At a Glance
- Tasks: Provide exceptional service to guests and create memorable experiences.
- Company: Join the vibrant team at PPHE Hotel Group in Park Plaza Leeds.
- Benefits: Earn £12.80 per hour, enjoy 30 days holiday, and exclusive discounts.
- Other info: Team-oriented environment with opportunities for personal growth.
- Why this job: Be the friendly face that welcomes guests and makes their stay unforgettable.
- Qualifications: Strong interpersonal skills and previous customer service experience required.
The predicted salary is between 26500 - 26500 € per year.
PPHE Hotel Group is seeking a Receptionist at Park Plaza Leeds, providing excellent service to guests. As the first and last point of contact, your helpful and friendly approach ensures memorable experiences.
The role offers a salary of £12.80 per hour plus incentives, 30 days holiday, discounts on hotel rates, meals, and access to gym discounts.
Ideal candidates will have strong interpersonal skills, prior customer service experience, and a commitment to teamwork and care.
Guest Experience Concierge (Reception) - 16h employer: PPHE Hotel Group
PPHE Hotel Group is an exceptional employer, offering a vibrant work culture at Park Plaza Leeds where teamwork and care are at the forefront of our guest experience. With competitive pay, generous holiday allowances, and exclusive discounts on hotel rates and meals, we prioritise employee well-being and growth, making it a rewarding place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Concierge (Reception) - 16h
✨Tip Number 1
Make sure to research Park Plaza Leeds and understand their values. When you walk in for your interview, show us that you know what they stand for and how you can contribute to creating memorable experiences for guests.
✨Tip Number 2
Practice your interpersonal skills! Role-play with a friend or family member to simulate guest interactions. This will help you feel more confident when showcasing your friendly approach during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a hospitality role. Wear something smart and professional to show that you take the opportunity seriously and are ready to represent the hotel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining the team at PPHE Hotel Group.
We think you need these skills to ace Guest Experience Concierge (Reception) - 16h
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your friendly and helpful nature, so don’t be afraid to inject a bit of yourself into your words.
Highlight Relevant Experience:Make sure to showcase any previous customer service roles you've had. We love seeing how your past experiences can contribute to creating memorable guest experiences at Park Plaza Leeds.
Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention why you’re excited about being a Receptionist and how you can contribute to our team’s success at PPHE Hotel Group.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Company
Before your interview, take some time to research PPHE Hotel Group and Park Plaza Leeds. Understand their values, mission, and what makes them unique in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Interpersonal Skills
As a Guest Experience Concierge, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully interacted with guests or resolved issues. Highlighting these moments will demonstrate your ability to create memorable experiences for guests.
✨Emphasise Teamwork
This role requires a commitment to teamwork, so be ready to discuss how you've collaborated with others in previous jobs. Share specific instances where you contributed to a team goal or supported a colleague, showcasing your ability to work well in a team environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team, or the company culture. This not only shows your interest but also helps you determine if this is the right fit for you.
