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For Companies At a Glance
- Tasks: Welcome guests and ensure their experience is top-notch from arrival to departure.
- Company: Join a leading hotel group in the heart of London.
- Benefits: Enjoy competitive pay, wellness days, and discounts on hotel stays.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Great communication skills; previous experience is a plus but not essential.
- Other info: Dynamic work environment with opportunities to grow in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel group in London is seeking a Doorperson to provide exceptional service to guests. In this role, you'll be the first point of contact, helping with arrivals and departures, and ensuring guest satisfaction.
Ideal candidates will have excellent interpersonal and communication skills, enabling them to connect with guests. Previous experience in a similar role is preferred but not required.
You will enjoy various perks, including competitive pay, wellness days, and discounts on hotel stays.
Guest Experience Concierge | Doorperson employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge | Doorperson
✨Tip Number 1
Make a great first impression! When you walk into that interview, remember you're already in the hospitality game. Smile, be friendly, and show off those excellent interpersonal skills right from the get-go.
✨Tip Number 2
Know your stuff about the hotel! Research the hotel group and its values. This way, when they ask why you want to work there, you can show them you’re genuinely interested and ready to contribute to their guest experience.
✨Tip Number 3
Practice makes perfect! Role-play common scenarios you might face as a Doorperson. Whether it’s handling guest complaints or assisting with luggage, being prepared will help you feel more confident during the real deal.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows you appreciate the opportunity and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your commitment to excellent service!
We think you need these skills to ace Guest Experience Concierge | Doorperson
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with people, so don’t be afraid to share a bit about yourself and your passion for guest service.
Tailor Your Application: Make sure to tailor your application to the role of Doorperson. Highlight any relevant experience or skills that show you can provide exceptional service and create memorable experiences for our guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our hotel group.
How to prepare for a job interview at PPHE Hotel Group
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel group. Familiarise yourself with their values, services, and any recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Practice Your People Skills
As a Doorperson, you'll be interacting with guests constantly. Practice your communication skills by role-playing common scenarios with a friend or family member. This will help you feel more confident and prepared to handle various guest interactions.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress smartly for your interview. A polished appearance reflects your professionalism and respect for the role you're applying for.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the hotel's culture, team dynamics, and what success looks like in the Doorperson role. This shows your genuine interest and helps you determine if it's the right fit for you.
