Front Office Leader: Guest Experience & Team Coach

Front Office Leader: Guest Experience & Team Coach

Full-Time On-site
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Park Plaza Westminster Bridge Hotel is seeking an Assistant Front Office Manager to support the Front Office Manager in all duties. You will lead from the front to ensure a memorable guest experience, liaising with Front of House teams and delivering robust strategic direction for the department.

The role requires strong leadership, payroll and rota planning, recruitment and training capabilities, plus in-depth Opera PMS knowledge.

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Front Office Leader: Guest Experience & Team Coach employer: PPHE Hotel Group

At Park Plaza Waterloo, we pride ourselves on creating a vibrant and supportive work environment where our Meetings and Events Hosts can thrive. With competitive pay, generous benefits including subsidised travel, wellness days, and extensive training opportunities, we ensure our team members feel valued and empowered. Join us in delivering exceptional service in a stylish location that caters to both leisure and business travellers, making every day at work a rewarding experience.

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Contact Details:

PPHE Hotel Group Recruitment Team