F&B Supervisor & Team Leader — Elevate Guest Experience

F&B Supervisor & Team Leader — Elevate Guest Experience

Full-Time 40560 - 40560 £ / year (est.) No working from home possible
PPHE Hotel Group

At a Glance

  • Tasks: Lead a dynamic team to elevate guest experiences in a vibrant restaurant setting.
  • Company: Join the PPHE Hotel Group, known for its commitment to excellence and guest satisfaction.
  • Benefits: Earn up to £19.50/hour with perks like discounted rates, wellness days, and free meals.
  • Other info: Flexible hours and a fun, energetic work environment await you!
  • Why this job: Make a real impact on guest experiences while developing your leadership skills.
  • Qualifications: Previous supervisory experience in hospitality and a passion for customer service.

The predicted salary is between 40560 - 40560 £ per year.

PPHE Hotel Group is seeking a Food and Beverage Team Leader/Supervisor for Chino Latino at Park Plaza Riverbank London Hotel. This role includes managing the team, ensuring guest satisfaction, and completing various tasks relevant to the guest cycle.

The ideal candidate has supervisory experience in a hotel setting and is fully flexible to support restaurant operations.

The position offers a competitive salary of up to £19.50/hour and numerous employee benefits including discounted rates, wellness days, and meal provisions.

F&B Supervisor & Team Leader — Elevate Guest Experience employer: PPHE Hotel Group

PPHE Hotel Group is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive salaries, wellness days, and discounted rates, team members at Chino Latino in Park Plaza Riverbank London enjoy a supportive environment that fosters professional development and a commitment to elevating guest experiences.

PPHE Hotel Group

Contact Details:

PPHE Hotel Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land F&B Supervisor & Team Leader — Elevate Guest Experience

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at PPHE Hotel Group or similar venues. A friendly chat can sometimes lead to insider info about job openings or even a referral.

Tip Number 2

Show off your personality during interviews! The F&B sector thrives on guest interaction, so let your passion for hospitality shine through. Share stories that highlight your supervisory experience and how you’ve elevated guest experiences in the past.

Tip Number 3

Be proactive! If you see a role that fits you, don’t wait around. Apply directly through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.

Tip Number 4

Prepare for situational questions! Think about scenarios where you’ve had to manage a team or resolve guest complaints. Practising these responses will help you feel more confident and ready to impress during your interview.

We think you need these skills to ace F&B Supervisor & Team Leader — Elevate Guest Experience

Supervisory Experience
Guest Satisfaction Management
Team Management
Flexibility
Restaurant Operations Knowledge
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. We want to see how you can elevate guest experiences and make a real difference in our team!

Highlight Your Supervisory Skills:Make sure to showcase any previous supervisory experience you have. We’re looking for someone who can lead a team effectively, so share examples of how you've managed staff and ensured guest satisfaction.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role at Chino Latino. We appreciate when candidates show they’ve done their homework about us and the position.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at PPHE Hotel Group!

How to prepare for a job interview at PPHE Hotel Group

Know the Venue Inside Out

Before your interview, make sure to research Chino Latino and PPHE Hotel Group. Familiarise yourself with their menu, service style, and guest experience philosophy. This will not only show your genuine interest but also help you answer questions more effectively.

Showcase Your Leadership Skills

As a Food and Beverage Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved guest satisfaction. Be ready to discuss how you motivate and support your colleagues.

Emphasise Flexibility and Adaptability

This role requires someone who can adapt to various situations. Be prepared to discuss how you've handled unexpected challenges in previous roles, especially in a fast-paced environment like a hotel. Highlight your willingness to work flexible hours and support restaurant operations.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure guest satisfaction. This shows that you're not just interested in the job, but also in how you can contribute to their success.