Doorperson

Doorperson

Full-Time 12 - 12 £ / hour (est.) No working from home possible
PPHE Hotel Group

At a Glance

  • Tasks: Delight guests with stellar service and assist with their needs.
  • Company: art'otel London Battersea Power Station, a premium lifestyle hotel.
  • Benefits: £12.71 per hour, wellness days, discounted hotel rates, and free meals.
  • Other info: Enjoy great career growth and fun staff events!
  • Why this job: Join a vibrant team in a creative environment at an iconic location.
  • Qualifications: Passion for hospitality and excellent communication skills.

The predicted salary is between 12 - 12 £ per hour.

Location: art'otel London Battersea Power Station, United Kingdom

Salary: £12.71 per hour plus great benefits

About the Hotel

A premium lifestyle hotel situated in the heart of the iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art’otel London Battersea Power Station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye‑catching architecture that surrounds the historical Battersea Power Station.

About the Role

You will be happy to delight our guests at every opportunity, from answering questions about the local area and giving stellar recommendations to assisting guests to their rooms with their luggage. You will have detailed knowledge of all hotel amenities and be able to answer and assist guests with every request.

Benefits

  • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two free meals per day - including days off if you wish to come in!
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme – up to £750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events

Commitment

If you share a passion for art, culture and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

Doorperson employer: PPHE Hotel Group

art'otel London Battersea Power Station is an exceptional employer, offering a vibrant work culture that celebrates art, hospitality, and community. With generous benefits including 30 days of holiday, discounted hotel rates across Europe, and wellness initiatives, employees are supported in both their professional and personal lives. Located in the dynamic Battersea Power Station development, team members enjoy a unique environment filled with restaurants, bars, and cultural experiences, making it a truly rewarding place to work.

PPHE Hotel Group

Contact Details:

PPHE Hotel Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Doorperson

Tip Number 1

Get to know the hotel inside out! Familiarise yourself with all the amenities and local attractions. This way, when you chat with guests, you can give them the best recommendations and show off your knowledge.

Tip Number 2

Practice your people skills! Being a doorperson means interacting with guests all day. Work on your communication and friendliness so you can make everyone feel welcome and valued.

Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure your uniform is clean and neat, and always wear a smile. It sets the tone for a great guest experience.

Tip Number 4

Apply through our website! We want to see your enthusiasm and passion for the role. Plus, it’s the quickest way to get your application in front of us. Don’t miss out on this fantastic opportunity!

We think you need these skills to ace Doorperson

Customer Service Skills
Communication Skills
Knowledge of Local Area
Attention to Detail
Problem-Solving Skills
Hospitality Knowledge
Luggage Handling

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and art. A touch of warmth and friendliness in your words can make a big difference.

Tailor Your Application:Make sure to tailor your application specifically for the Doorperson role at art'otel London Battersea Power Station. Highlight your relevant experience and skills that align with the job description, especially your ability to assist guests and provide stellar recommendations.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and experiences related to the role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at art'otel!

How to prepare for a job interview at PPHE Hotel Group

Know Your Hotel Inside Out

Before the interview, make sure you research art'otel London Battersea Power Station thoroughly. Familiarise yourself with its amenities, nearby attractions, and the overall vibe of the hotel. This will help you answer questions confidently and show your genuine interest in the role.

Showcase Your People Skills

As a Doorperson, you'll be the first point of contact for guests. During the interview, highlight your experience in customer service and share examples of how you've delighted guests in the past. Be warm and approachable; it’s all about making a great first impression!

Prepare for Scenario Questions

Expect to be asked how you would handle specific situations, like dealing with a difficult guest or providing recommendations. Think of a few scenarios in advance and prepare your responses. This will demonstrate your problem-solving skills and ability to think on your feet.

Dress the Part

Since you'll be representing a premium lifestyle hotel, dress smartly for your interview. Aim for a polished and professional look that reflects the hotel's style. This shows that you understand the importance of presentation in the hospitality industry.