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- Tasks: Welcome guests, assist with luggage, and ensure a smooth arrival experience.
- Company: Join a vibrant team in a leading hotel with a focus on guest satisfaction.
- Benefits: Enjoy 30 days holiday, free meals, and discounted hotel rates across Europe.
- Why this job: Be the friendly face that makes guests feel at home and valued.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Flexible hours, wellness days, and opportunities for career growth.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.
As our Doorperson, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
Our Doorperson completes tasks relevant to but not limited to the arrival and departure of guests such as greeting, opening doors, offering direction and information, assisting with luggage and liaising with relevant teams to ensure guest satisfaction.
As a Doorperson you will receive:
- Salary: £12.49 per hour
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Two free meals per day- including days off if you wish to come in!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
We are looking for our Doorperson, who:
- Has excellent interpersonal skills and is able to connect with others
- Will manage requests promptly, helpfully, politely and with a caring attitude
- Will be responsible for welcoming and assisting guests with delivering or storing their luggage and the delivery of packages
- Possesses a good command of English and has excellent communication skills
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Has previous experience as a Doorperson is preferable but not essential
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
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Doorperson employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Doorperson
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Brush up on your interpersonal skills and be ready to showcase how you can connect with guests. We want to see that you can manage requests with a caring attitude!
✨Tip Number 2
Practice your communication skills! Since you'll be greeting guests and assisting them, being articulate and friendly is key. We suggest doing some mock interviews with friends or family to get comfortable.
✨Tip Number 3
Don’t forget to highlight any relevant experience, even if it’s not directly as a Doorperson. Any customer service roles can show us your ability to handle requests and work in a team. We love seeing that commitment to guest satisfaction!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who share our values of trust, respect, and teamwork!
We think you need these skills to ace Doorperson
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with others and your enthusiasm for the role. Don’t be afraid to share a bit about yourself and why you’re excited to join our team.
Highlight Relevant Experience: Even if you haven’t worked as a Doorperson before, think about any customer service or hospitality experience you have. We love seeing how your past roles can relate to this position, so make sure to mention those skills in your application!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Doorperson. Familiarise yourself with tasks like greeting guests, assisting with luggage, and liaising with teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Interpersonal Skills
As a Doorperson, excellent interpersonal skills are key. During the interview, be friendly and approachable. Share examples of how you've connected with guests or handled requests in previous roles to showcase your ability to create a welcoming atmosphere.
✨Practice Your Communication
Since good command of English and communication skills are essential, practice speaking clearly and confidently. You might even want to rehearse common interview questions with a friend to ensure you can articulate your thoughts well.
✨Embrace the Company Values
Familiarise yourself with the company's values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Think of examples from your past experiences that align with these values, and be ready to discuss them during the interview to show you're a great fit for the team.
