At a Glance
- Tasks: Lead the night reception team to deliver exceptional guest experiences.
- Company: Join Park Plaza, a stylish hotel known for its memorable moments.
- Benefits: Enjoy a competitive salary, 30 days holiday, and amazing discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by creating unforgettable experiences for guests.
- Qualifications: Previous Night Manager experience and strong leadership skills required.
The predicted salary is between 29200 - 29200 € per year.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Manager, you will receive:
- Salary: £29,200 per annum plus great benefits
- 30 days of holiday per year (pro rata)– including bank holidays, increasing with years of service
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Night Manager who:
- Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensures guests’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire
- Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members
- Is proficient with Microsoft Office and has excellent knowledge of Opera
- Is available to work 5 days on, 2 days off (from 10:30pm – 7:00 am)
- Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Has previous experience as a Night Manager in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Night Manager in Derby employer: PPHE Hotel Group
At Park Plaza, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. As a Night Manager, you will enjoy competitive benefits, including generous holiday allowances, discounted hotel rates across Europe, and access to wellness programmes, all while working in a dynamic environment that values teamwork and exceptional service. Join us in creating memorable experiences for our guests and take advantage of our award-winning training and development opportunities to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Derby
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Park Plaza or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the hotel and introduce yourself. A warm smile and a quick chat with the front desk can leave a lasting impression and show your enthusiasm for the Night Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions related to hotel management and guest service. Think about how you can demonstrate your hands-on leadership style and commitment to creating memorable moments for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Night Manager in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Night Manager role. Highlight your previous hotel management experience and any specific achievements that showcase your ability to exceed guest expectations.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and how your values align with ours at Park Plaza. Share a brief story about a time you went above and beyond for a guest.
Showcase Your Leadership Skills:As a Night Manager, you'll be leading a team. In your application, mention any leadership roles you've had and how you motivated your team to deliver exceptional service. We love seeing examples of teamwork in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our amazing benefits right there!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Company Inside Out
Before your interview, take some time to research Park Plaza. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or trained team members. Highlighting your hands-on approach and ability to inspire others will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to make quick decisions under pressure, especially in a hotel setting. Be ready to discuss how you handled guest complaints or emergencies, as this will showcase your capability to manage the night operations effectively.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your understanding of the role and the company, such as inquiries about team dynamics or how they measure guest satisfaction. This shows you're serious about contributing to their success.
