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- Tasks: Convert enquiries into successful events and create personalised proposals for clients.
- Company: Holmes Hotel, a unique boutique hotel in the heart of Marylebone.
- Benefits: Competitive salary, discounted hotel rates, 30 days holiday, and free meals.
- Why this job: Join a vibrant team where your passion and personality shine through.
- Qualifications: Strong communication skills and a flair for customer service.
- Other info: Enjoy excellent career growth and fun staff events!
The predicted salary is between 30000 - 42000 £ per year.
At Holmes Hotel, authenticity is at the heart of everything we do. From design to dining, we create hotels that are true to their surroundings. The same goes for our people. We encourage our team members to be themselves. As our Events Executive, you can bring your passion and personality to work and be part of this vibrant team.
Your main role is to respond to and convert enquiries through the various online portals, emails and telephone calls to achieve M&E rooms budgets for the hotels.
Duties as an Events Executive include, but are not limited to:
- Confirming events, handling client requests with relevant teams, ensuring repeat business
- Responding to enquiries for all small to medium sized groups and events, using Cvent, Venue Directory, Salesforce Communities
- Proactively converting and upselling additional products like higher room categories, drinks receptions, enhanced F&B offerings
- Engaging with clients/agents in relation to their enquiries; i.e. using Upmail to send proposals, liaising with preferred suppliers
- Creating personalised proposals through Upmail for events tailored for individual clients
- Actively contributes to your immediate as well as wider hotel and regional teams
- Communicating effectively with both internal and external guests/clients/agents (including hotel colleagues) via written correspondence, phone and face to face
As an Events Executive, you will receive:
- Salary: Competitive + Excellent Benefits
- Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- 30 days of holiday per year - including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Rota given 2 weeks in advance
- Departmental productivity & service incentive scheme
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
Located in the heart of Marylebone, Holmes Hotel is an original and unquestionably unique boutique hotel created for curious minds. The ideal home from which to investigate the rest of the city.
Events Executive in City of Westminster employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Executive in City of Westminster
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, spend some time researching Holmes Hotel. Understand their values and what makes them unique. This way, you can show off your passion for the brand and how you fit into their culture.
✨Tip Number 2
Practice your pitch! When you're in the hot seat, be ready to talk about your experience and how it relates to the role of Events Executive. Think about specific examples where you've successfully handled client requests or converted enquiries.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Holmes Hotel and any tips they might have for you. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Events Executive in City of Westminster
Some tips for your application 🫡
Be Authentic: At StudySmarter, we value authenticity just like Holmes Hotel. Let your personality shine through in your application. Don’t be afraid to show us who you really are!
Tailor Your Application: Make sure to customise your application for the Events Executive role. Highlight your experience with client interactions and event management, and mention any relevant tools like Cvent or Salesforce that you've used.
Show Your Passion: We love seeing enthusiasm! In your written application, express your passion for events and hospitality. Share any experiences that fuelled your interest in this vibrant industry.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at PPHE Hotel Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Holmes Hotel and its unique approach to hospitality. Research their values, especially how they emphasise authenticity and personality. This will help you connect your own experiences and passion for events to what they stand for.
✨Showcase Your Communication Skills
As an Events Executive, communication is key. Prepare examples of how you've effectively engaged with clients or handled enquiries in the past. Be ready to demonstrate your ability to communicate clearly and confidently, whether it’s through phone calls, emails, or face-to-face interactions.
✨Be Ready to Upsell
Since the role involves upselling additional products, think of times when you successfully converted a client’s interest into a sale. Prepare to discuss strategies you’ve used to enhance client experiences, like suggesting higher room categories or tailored F&B offerings.
✨Personalise Your Approach
Holmes Hotel values individuality, so don’t be afraid to let your personality shine through. Think about how you can tailor your responses and proposals to meet specific client needs. Bring along ideas on how you would create personalised proposals using tools like Upmail, as this shows initiative and creativity.
