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For Companies At a Glance
- Tasks: Create unforgettable experiences for guests and manage their requests with care.
- Company: A premier hotel chain in the heart of Westminster.
- Benefits: Earn £13.48 per hour, enjoy wellness days, discounted stays, and fun staff parties.
- Why this job: Be the face of hospitality and make a real difference in guests' stays.
- Qualifications: Previous hotel experience and excellent communication skills are a must.
- Other info: Join a vibrant team dedicated to outstanding guest service.
The predicted salary is between 28000 - 42000 £ per year.
A premier hotel chain in Westminster is looking for a full-time Concierge who will be the first and last point of contact for guests.
Responsibilities include:
- Supporting the Head Concierge
- Managing guest requests with care
- Arranging concierge services
Ideal candidates will have:
- Previous experience in a hotel setting
- Excellent interpersonal and communication skills
- A commitment to outstanding guest service
Offering £13.48 per hour plus great benefits such as wellness days, discounted hotel rates, and staff parties.
Concierge – Create Memorable Guest Experiences & Perks in City of Westminster employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge – Create Memorable Guest Experiences & Perks in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Concierge role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to share your passion for guest service and your experience in the hotel setting. A confident and engaging introduction can make all the difference.
✨Tip Number 3
Show off your skills! If you have the opportunity, demonstrate your problem-solving abilities by sharing examples of how you've gone above and beyond for guests in the past. This will highlight your commitment to outstanding service.
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you an edge. Plus, it shows your enthusiasm for joining our team and creating memorable experiences for guests.
We think you need these skills to ace Concierge – Create Memorable Guest Experiences & Perks in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with guests and create memorable experiences. Use a friendly tone and share any unique stories that highlight your interpersonal skills.
Tailor Your Experience: Make sure to highlight your previous hotel experience in your application. We’re looking for candidates who understand the ins and outs of concierge services, so be specific about your past roles and how they relate to this position.
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at PPHE Hotel Group
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Familiarise yourself with its history, values, and the services it offers. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Interpersonal Skills
As a Concierge, excellent communication is key. Prepare examples from your past experiences where you successfully managed guest requests or resolved issues. Highlighting your ability to connect with guests will demonstrate that you’re the right fit for creating memorable experiences.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a guest complaint or a last-minute request. Think through potential scenarios and practice your responses. This will help you stay calm and collected during the interview, showcasing your problem-solving skills.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows respect for the position and reflects the high standards of the hotel. Remember, you’re aiming to embody the guest experience from the moment you walk in!
