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- Tasks: Welcome guests and ensure a smooth breakfast service while creating memorable experiences.
- Company: art'otel London Hoxton offers stunning views, art displays, and a vibrant hospitality environment.
- Benefits: Enjoy flexible hours, discounted stays, free meals, wellness days, and access to pay before payday.
- Why this job: Join a creative team in a fast-paced setting where your passion for art and hospitality shines.
- Qualifications: Experience in busy eateries and a love for delivering exceptional guest service are essential.
- Other info: Start early with a rota schedule and enjoy annual staff events and discounts.
Location: art’otel London Hoxton, United Kingdom
Salary: Up to £15/hour (rate inclusive of TRONC)
Breakfast Desk Receptionist (Host/Hostess) – Casual contract at art’otel London Hoxton
The 26-floor art’otel London Hoxton promises a dazzling skyline view, ample gallery space, and two Banksy originals on display. It features 357 guest bedrooms and suites, 10 Meetings and Events spaces, a lounge, gym, and two destination restaurants.
We are seeking an extraordinary Breakfast Desk Receptionist, an epitome of ambition and dedication, driven to deliver service that leaves hearts aflutter.
If you have experience in bustling high-volume eateries and thrive in a fast-paced environment where dreams become reality and memories are etched in gold, then this is your calling.
As our Breakfast Desk Receptionist, you will receive:
- Salary: From £13.04 (minimum contracted rate) to around £15 (including TRONC), with an independently administered TRONC allowance
- Subsidised travel arrangements after midnight (if applicable)
- Heavily discounted hotel room rates in Europe (extends to Radisson Hotel Group, family & friends)
- 50% F&B discount at our restaurants and bars (for your party)
- Two wellness days per year, starting with 30 days of holiday including bank holidays, increasing with service
- Two free meals per day, including days off if desired
- Access to 40% of your pay before payday via Wagestream
- Recommend a Friend scheme – £750
- BenefitHub discounts at online and high street stores, supermarkets, attractions, restaurants, and cinemas
- Vitality at work scheme with gym discounts
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans (if applicable)
- 24/7 Employee Assistance Programme
- Rotas published at least two weeks in advance
- Uniforms provided & free dry cleaning
- Annual staff parties and events
As our Breakfast Desk Receptionist, you will:
- Welcome guests warmly and efficiently
- Exceed guest expectations and anticipate needs to create memorable experiences
- Host the desk as the first point of contact
- Ensure smooth breakfast service, delivering memorable experiences
- Be a passionate, motivated team player who can inspire others
- Build productive relationships across departments to enhance guest experience
- Start early in the morning around 5:30/6 am on a rota basis
If you are passionate about art, culture, and hospitality, art’otel is where your talents will feel at home. We aim to inspire guests through creative experiences, sensational service, and a passion for art and the finer things in life.
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Breakfast Desk Receptionist employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Desk Receptionist
✨Tip Number 1
Familiarise yourself with the art'otel London Hoxton and its unique offerings. Understanding the hotel's art and culture focus will help you connect with guests and demonstrate your passion during the interview.
✨Tip Number 2
Highlight any previous experience in high-volume eateries or hospitality roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of specific examples where you've exceeded guest expectations or created memorable experiences, as this aligns perfectly with the role's requirements.
✨Tip Number 4
Showcase your teamwork skills by sharing experiences where you've collaborated with others to enhance service delivery. This is crucial for building productive relationships across departments at art'otel.
We think you need these skills to ace Breakfast Desk Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in high-volume settings. Emphasise any roles where you provided exceptional customer service or worked in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for art and hospitality. Mention specific experiences that demonstrate your ability to exceed guest expectations and create memorable experiences.
Highlight Teamwork Skills: Since the role requires building productive relationships across departments, include examples of how you've successfully collaborated with others in previous jobs. This will show your potential as a team player.
Show Enthusiasm for the Role: In your application, express your excitement about the Breakfast Desk Receptionist position. Mention why you are drawn to art’otel London Hoxton and how you align with their values of creativity and exceptional service.
How to prepare for a job interview at PPHE Hotel Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Your Team Spirit
As a Breakfast Desk Receptionist, you'll need to work closely with other team members. Highlight your ability to collaborate and build relationships across departments, perhaps by sharing a story where teamwork led to a successful outcome.
✨Prepare for Early Mornings
Since the role starts early in the morning, be ready to discuss your availability and how you manage your schedule. Showing that you're a morning person can give you an edge in the interview.
✨Anticipate Guest Needs
Think about how you would exceed guest expectations in a busy breakfast setting. Prepare to discuss strategies you've used in the past to anticipate and meet guest needs, ensuring a smooth and enjoyable experience.
