At a Glance
- Tasks: Lead a dynamic housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join art'otel, where creativity and hospitality come together in a vibrant environment.
- Benefits: Enjoy competitive pay, discounted hotel stays, wellness days, and free meals.
- Other info: Access to great discounts, wellness programmes, and career growth opportunities.
- Why this job: Be a hands-on leader and inspire your team while making guests feel at home.
- Qualifications: Strong housekeeping background and experience in leading large teams.
The predicted salary is between 30000 - 40000 £ per year.
If you share a passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service, enriching their knowledge, encouraging their passion for art and appetite for the finer things in life.
Responsibilities:
- Perform Assistant Head of Department duties for Housekeeping, ensuring we meet guests' expectations and our own high standards for cleanliness.
- Have a strong housekeeping background.
- Have experience in leading a large housekeeping team.
- Report to the Executive Housekeeper.
- Be a hands-on and visible leader to the team, motivating them with your passion for hospitality and desire to do things better.
- Build a guest-focused culture within Housekeeping where every member of the team should feel they can contribute to guest satisfaction.
- Work closely with leaders in other departments to keep operations running smoothly in line with our commercial goals.
- Play a direct role in the overall management of the Hotel.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Benefits:
- Competitive salary.
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends).
- 50% F&B discount at our restaurants and bars (for your whole party).
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750.
- BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more.
- Ride to Work Scheme & free local cycling lessons.
- Travel season ticket loans.
- 24/7 access to our Employee Assistance Programme.
- Rotas published at least two weeks in advance (if applicable).
- Departmental productivity and service incentive schemes.
- Uniforms provided (if applicable) & free dry cleaning.
- Annual Staff parties and events.
- Company pension plan & award-winning training.
Assistant Head of Housekeeping – Hands-On Leader employer: PPHE Hotel Group
art'otel is an exceptional employer that fosters a vibrant work culture where creativity and hospitality thrive. With a strong emphasis on employee growth, we offer competitive salaries, generous holiday allowances, and unique benefits such as discounted hotel stays and wellness days. Our commitment to teamwork and guest satisfaction ensures that every team member feels valued and inspired to contribute to our mission of delivering sensational service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Head of Housekeeping – Hands-On Leader
✨Tip Number 1
Get to know the company culture before your interview. Check out art'otel's social media and website to see how they engage with guests and promote their values. This will help you connect your passion for hospitality with their mission during your chat.
✨Tip Number 2
Prepare some examples of how you've led a team in the past. Think about times when you motivated your crew or improved guest satisfaction. We want to hear those stories that show you're the hands-on leader we're looking for!
✨Tip Number 3
Don’t just wait for the interview; network with current employees if you can. Reach out on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even get you a recommendation!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the art'otel family.
We think you need these skills to ace Assistant Head of Housekeeping – Hands-On Leader
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality and art shine through in your application. We want to see how your enthusiasm aligns with our values and the culture at art'otel.
Tailor Your CV:Make sure your CV highlights your strong housekeeping background and leadership experience. We’re looking for someone who can motivate a team, so showcase any relevant achievements!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Assistant Head of Housekeeping role. Share specific examples of how you've contributed to guest satisfaction in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PPHE Hotel Group
✨Know Your Housekeeping Stuff
Make sure you brush up on your housekeeping knowledge. Understand the latest trends in cleanliness and guest satisfaction. Be ready to discuss how you’ve led teams in the past and what strategies you used to motivate them.
✨Show Your Passion for Hospitality
Art'otel is all about passion for art and hospitality, so let that shine through! Share personal stories that highlight your enthusiasm for creating memorable guest experiences and how you inspire your team to do the same.
✨Teamwork Makes the Dream Work
Emphasise your ability to work closely with other departments. Prepare examples of how you’ve collaborated with different teams to enhance operations and meet commercial goals. This shows you’re a team player who values collaboration.
✨Align with Their Values
Familiarise yourself with the company’s core values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Think of specific instances where you’ve demonstrated these values in your previous roles, and be ready to share them during the interview.
