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For Companies At a Glance
- Tasks: Lead a team to drive sales and deliver exceptional customer service.
- Company: Join a global organisation with a friendly and inclusive culture.
- Benefits: Enjoy a competitive salary, bonus scheme, and generous health packages.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in customer service and strong leadership abilities required.
- Other info: Flexible working hours and great work-life balance with weekends off.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Operations Manager within our Johnstone's Decorating Centre, you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence. Within this role you will provide outstanding Customer Service and support within your store, always demonstrating a positive customer focused attitude.
What we can offer:
- Excellent starting salary
- Fantastic bonus scheme up to 20%
- Work for a friendly, inclusive and supportive team
- Great work life balance - our stores are closed Saturday afternoon & Sundays
- Generous health care packages and staff discounts
- Work for a global organization that offers development and progression opportunities
Key Responsibilities:
- Achieving expected sales and profit targets within store to ensure Company profitability.
- Providing day to day management of the Sales Assistants which will include the organization and planning of both working rotas and absence planners.
- Providing training to all new and existing colleagues and coaching where necessary.
- Working with Operational Managers to control resources in line with budgeted costs.
- Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
- Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
- Ensuring that Health & Safety standards are maintained at all times.
- Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.
Qualifications:
- Previous experience in a customer facing environment delivering on direct sales.
- Strong leadership, mentoring and motivational skills with previous supervisory experience.
- Demonstrates the ability to stay calm and composed when dealing with difficult situations.
- Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Locations
Store Operations Manager in York, Yorkshire employer: PPG
Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Manager in York, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Store Operations Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand what it means to provide outstanding customer service and how you can drive sales while maintaining high operational standards.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've successfully managed a team or handled difficult situations. We want to see how you stay calm under pressure and motivate others.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Store Operations Manager in York, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Operations Manager role. Highlight your experience in customer service and sales, and don’t forget to showcase your leadership skills. We want to see how you can drive sales and manage a team effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've achieved sales targets or improved customer service in previous roles. We love a good story!
Showcase Your People Skills: As a Store Operations Manager, you'll be leading a team, so make sure to highlight your mentoring and coaching abilities. Talk about how you've supported colleagues in the past and how you plan to create a positive work environment with us.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at PPG
✨Know Your Numbers
Before the interview, brush up on your sales and profit targets. Be ready to discuss how you've achieved similar goals in past roles. This shows you understand the importance of driving sales and can bring that experience to the table.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in a customer-facing environment. Highlight your mentoring and coaching experiences, as well as how you’ve handled difficult situations. This will demonstrate your capability to lead and motivate others.
✨Understand the Company Culture
Research Johnstone's Decorating Centre and its values. Be prepared to discuss how your personal values align with theirs, especially regarding customer service and teamwork. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their training programmes or how they measure success in the store. This not only shows your interest but also helps you gauge if the company is the right fit for you.