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- Tasks: Lead the store team, drive sales, and ensure top-notch customer service.
- Company: Join Johnstone's Decorating Centre, a global leader in the decorating industry.
- Benefits: Enjoy a competitive salary, bonus scheme, health care packages, and staff discounts.
- Why this job: Be part of a friendly team with great work-life balance and growth opportunities.
- Qualifications: Experience in customer service and strong leadership skills are essential.
- Other info: Work hours include weekends off, promoting a healthy work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Operations Manager within our Johnstone's Decorating Centre, you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence.
Within this role you will provide outstanding Customer Service and support within your store, always demonstrating a positive customer focused attitude.
What we can offer:
- Excellent starting salary
- Fantastic bonus scheme up to 20%
- Work for a friendly, inclusive and supportive team
- Great work life balance - our stores are closed Saturday afternoon & Sundays
- Generous health care packages and staff discounts
- Work for a global organization that offers development and progression opportunities
Key Responsibilities:
- Achieving expected sales and profit targets within store to ensure Company profitability.
- Providing day to day management of the Sales Assistants which will include the organization and planning of both working rotas and absence planners.
- Providing training to all new and existing colleagues and coaching where necessary.
- Working with Operational Managers to control resources in line with budgeted costs.
- Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
- Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
- Ensuring that Health & Safety standards are maintained at all times.
- Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.
Qualifications:
- Previous experience in a customer facing environment delivering on direct sales.
- Strong leadership, mentoring and motivational skills with previous supervisory experience.
- Demonstrates the ability to stay calm and composed when dealing with difficult situations.
- Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Store Operations Manager in Weston-Super-Mare employer: PPG
Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Manager in Weston-Super-Mare
✨Tip Number 1
Familiarise yourself with the Johnstone's Decorating Centre brand and its products. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Johnstone's Decorating Centre. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and driven sales in previous roles. Highlighting your leadership skills and customer service experience will set you apart.
✨Tip Number 4
Showcase your flexibility and adaptability by being ready to discuss how you've handled challenging situations in the past. This is crucial for a Store Operations Manager who needs to maintain composure under pressure.
We think you need these skills to ace Store Operations Manager in Weston-Super-Mare
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales management. Use specific examples that demonstrate your leadership skills and ability to achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences align with the responsibilities of a Store Operations Manager and your commitment to outstanding customer service.
Highlight Leadership Experience: In your application, emphasise any supervisory or mentoring roles you've held. Provide examples of how you've successfully managed teams and improved performance in previous positions.
Showcase Problem-Solving Skills: Include instances where you've effectively handled difficult situations or challenges in a retail environment. This will demonstrate your ability to stay calm under pressure and maintain high operational standards.
How to prepare for a job interview at PPG
✨Showcase Your Leadership Skills
As a Store Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your mentoring and motivational skills.
✨Emphasise Customer Service Experience
Since the role requires outstanding customer service, be ready to discuss specific instances where you provided excellent service or resolved customer issues. Highlight your ability to maintain a positive attitude even in challenging situations.
✨Understand Sales Targets
Familiarise yourself with sales strategies and how to achieve profit targets. Be prepared to discuss your experience with driving sales and any relevant metrics that showcase your success in previous roles.
✨Demonstrate Flexibility and Adaptability
The job may require flexibility in working hours and duties. Share examples of how you've adapted to changing circumstances in previous positions, especially in a retail environment.
