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For Companies At a Glance
- Tasks: Manage daily store operations and ensure customer satisfaction.
- Company: Join PPG, a global leader in paints and coatings.
- Benefits: Enjoy competitive salary, 35 days leave, and great work-life balance.
- Why this job: Be part of a supportive team with excellent career progression opportunities.
- Qualifications: Customer service experience is a plus, but training is provided.
- Other info: Flexible hours with no late nights; inclusive workplace culture.
The predicted salary is between 30000 - 42000 ÂŁ per year.
We now have an exciting, permanent vacancy for a Store Manager within our Architectural Coatings division, based in our Coventry store. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here…
- Competitive starting salary with yearly reviews
- Commercial bonus scheme of up to 20% of annual salary
- 35 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
A day in the life of…
As a Store Operations Manager, your responsibilities will include:
- Oversee the day to day running of the store, ensuring customers and staff have everything they need
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
- Previous experience in a customer facing environment
- Good communications skills with a positive customer focusses attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license in desirable but not essential
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Store Operations Manager
Johnstone’s Decorating Centre
Coventry Store
Position Summary
We now have an exciting, permanent vacancy for a Store Manager within our Architectural Coatings division, based in our Coventry store. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here…
- Competitive starting salary with yearly reviews
- Commercial bonus scheme of up to 20% of annual salary
- 35 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
A day in the life of…
As a Store Operations Manager, your responsibilities will include:
- Oversee the day to day running of the store, ensuring customers and staff have everything they need
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
Key Skills…
- Previous management or supervisor experience desirable
- Previous experience in a customer facing environment
- Good communications skills with a positive customer focusses attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license in desirable but not essential
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
About the company
PPG Industries, Inc. is an American Fortune 500 company and global supplier of paints, coatings, and specialty materials.
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Store Operations Manager employer: PPG
Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Manager
✨Tip Number 1
Familiarise yourself with the products and services offered by Johnstone’s Decorating Centre. Understanding the range of paints and decorating tools will help you engage with customers more effectively and demonstrate your commitment to the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the interview process. Highlighting your ability to create a positive shopping experience will resonate well with the hiring managers.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role may require adaptability, demonstrating your willingness to work varied shifts can set you apart from other candidates.
✨Tip Number 4
If you have any previous experience in retail management or supervisory roles, be ready to share specific examples of how you successfully led a team or improved store operations. This will highlight your leadership potential for the Store Operations Manager position.
We think you need these skills to ace Store Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and any management or supervisory experience. Emphasise your communication skills and adaptability, as these are key for the Store Operations Manager position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at PPG and how your values align with theirs. Highlight your customer focus and willingness to learn about IT systems.
Showcase Relevant Skills: Clearly outline your skills that match the job description, such as customer service expertise, flexibility in working hours, and any experience with stock management. Use examples to demonstrate how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Store Operations Manager.
How to prepare for a job interview at PPG
✨Show Your Customer Focus
As a Store Operations Manager, you'll need to demonstrate your commitment to customer service. Prepare examples of how you've successfully handled customer interactions in the past, showcasing your ability to remain friendly and professional under pressure.
✨Familiarise Yourself with IT Systems
While previous experience with IT systems is desirable but not essential, it's beneficial to show that you're tech-savvy. Brush up on common retail software and be ready to discuss how you can quickly learn new systems during the interview.
✨Highlight Your Team Management Skills
Since overseeing the day-to-day running of the store is a key responsibility, be prepared to talk about your management or supervisory experience. Share specific instances where you've motivated a team or improved team performance.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility in working hours and duties. Be ready to discuss how you've adapted to changing circumstances in previous roles, and express your willingness to take on various tasks as needed.
