At a Glance
- Tasks: Lead daily store operations and provide excellent customer service.
- Company: Join PPG, a global leader in paint and coatings since 1882.
- Benefits: Enjoy a competitive salary, 20% bonus, 35 days leave, and private healthcare.
- Why this job: Be part of a supportive team with great work-life balance and career growth opportunities.
- Qualifications: Previous management experience is a plus, but not essential; customer focus is key.
- Other info: Flexible hours with no late nights; inclusive workplace culture.
The predicted salary is between 30000 - 42000 £ per year.
We now have an exciting, permanent vacancy for a Store Manager within our Architectural Coatings division, based in our Newtownards store. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a managerial role within retail is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here…
- Competitive starting salary with yearly reviews
- Commercial bonus scheme of up to 20% of annual salary
- 35 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
A day in the life of…
As a Store Manager, your responsibilities will include:
- Oversee the day-to-day running of the store
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
Key Skills…
- Previous management or supervisor experience desirable
- Previous experience in a customer facing environment
- Good communications skills with a positive customer focused attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license is desirable but not essential
Store Manager - Johnstone\'s Decorating Centre employer: PPG
Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Johnstone\'s Decorating Centre
✨Tip Number 1
Familiarise yourself with Johnstone's and Leyland Paint products. Understanding the range of products and their applications will help you engage with customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or retail management, even if it's not directly related. Emphasising your ability to lead a team and provide excellent customer experiences can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your approach to team engagement and motivation. Since the company values colleague engagement highly, showcasing your leadership style and how you foster a positive work environment will resonate well with the hiring team.
✨Tip Number 4
Research the company's culture and values, particularly their commitment to inclusion and continuous improvement. Being able to articulate how your personal values align with theirs can strengthen your application and show that you're a good fit for the team.
We think you need these skills to ace Store Manager - Johnstone\'s Decorating Centre
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management or customer service. Emphasise any leadership roles you've held and how they relate to the responsibilities of a Store Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples from your past experiences that demonstrate your skills and how they align with the values of Johnstone's Decorating Centre.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, flexibility, and IT proficiency. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at PPG
✨Show Your Customer Focus
As a Store Manager, you'll need to demonstrate a strong customer focus. Prepare examples of how you've successfully handled customer interactions in the past, showcasing your ability to provide excellent service and resolve issues.
✨Highlight Leadership Experience
Even if you don't have direct management experience, think about times when you've led a team or taken initiative. Be ready to discuss your leadership style and how you motivate others, as this will be crucial for the role.
✨Understand the Brand
Familiarise yourself with Johnstone’s and Leyland Paint products before the interview. Being knowledgeable about the brand will show your enthusiasm for the position and help you answer questions more effectively.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to manage store operations. Think of specific scenarios where you've had to make quick decisions or handle difficult situations, and be ready to share those stories.