At a Glance
- Tasks: Lead a vibrant team and ensure customers have an amazing shopping experience.
- Company: Join Johnstone’s Decorating Centre, a supportive and inclusive workplace.
- Benefits: Enjoy competitive salary, bonuses, 35 days leave, and private healthcare.
- Other info: Flexible hours, career growth opportunities, and a culture of recognition.
- Why this job: Make a real impact in a friendly environment with great work/life balance.
- Qualifications: Customer service experience is a plus, but we provide training!
The predicted salary is between 30000 - 42000 £ per year.
We now have an exciting, permanent vacancy for a Store Manager within our Architectural Coatings division, based in our Coventry store. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here…
- Competitive starting salary with yearly reviews
- Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
- 35 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
A day in the life of… As a Store Manager, your responsibilities will include:
- Oversee the day to day running of the store, ensuring customers and staff have everything they need
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
Key Skills…
- Previous management or supervisor experience desirable
- Previous experience in a customer facing environment
- Good communications skills with a positive customer focusses attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license is desirable but not essential
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Store Manager employer: PPG
PPG is an excellent employer, offering a dynamic work environment at the Maidstone depot where teamwork and safety are paramount. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to a culture that prioritises performance and customer satisfaction. With a commitment to innovation and excellence, PPG provides a rewarding career path for those looking to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail industry. A personal recommendation can go a long way in landing that Store Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what makes Johnstone’s Decorating Centre special and how you can contribute to that culture. Be ready to share your customer service experiences!
✨Tip Number 3
Practice your responses to common interview questions. Think about how your previous management experience can translate into the Store Manager position. We want to hear about your leadership style and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Johnstone’s.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight any previous management or customer-facing experience, and don’t forget to mention your IT skills if you have them!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you a great fit for our team. Keep it friendly and professional!
Showcase Your Customer Focus:Since we’re all about customer service, make sure to include examples of how you’ve gone above and beyond for customers in your previous roles. We love hearing about your success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PPG
✨Know the Company Inside Out
Before your interview, take some time to research Johnstone’s Decorating Centre. Understand their products, values, and what makes them stand out in the market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Focus
As a Store Manager, being customer-focused is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or improved customer satisfaction, as this will demonstrate your commitment to excellent service.
✨Demonstrate Leadership Skills
Since the role involves overseeing staff, be ready to discuss your management style. Share specific instances where you successfully led a team, resolved conflicts, or motivated colleagues. This will show that you have the necessary skills to manage a store effectively.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
