At a Glance
- Tasks: Generate new business and maintain customer relationships via phone, email, and digital platforms.
- Company: Join PPG, a global leader in sales and customer service.
- Benefits: Enjoy a competitive salary, comprehensive training, and 33 days of annual leave.
- Other info: Be part of a supportive team in a thriving global organisation.
- Why this job: Kickstart your career with excellent progression opportunities in a dynamic environment.
- Qualifications: Sales or customer service experience and strong communication skills required.
The predicted salary is between 25000 - 35000 € per year.
PPG is hiring a Central Sales Customer Service Representative in Birstall, UK. This role involves generating new business and maintaining customer relationships through phone, email, and digital platforms.
Candidates should have:
- Sales or customer service experience
- Excellent communication skills
- Comfort with using CRM software
A competitive salary, comprehensive training, and 33 days of annual leave are offered, along with various company benefits. This position provides excellent opportunities for career progression in a global organization.
Omni-Channel Sales & Customer Service Pro employer: PPG
PPG is an exceptional employer, offering a dynamic work culture in Birstall that prioritises employee growth and development. With comprehensive training, a competitive salary, and generous benefits including 33 days of annual leave, PPG fosters a supportive environment where team members can thrive and advance their careers within a global organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Omni-Channel Sales & Customer Service Pro
✨Tip Number 1
Network like a pro! Reach out to current employees at PPG on LinkedIn or other platforms. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales and customer service. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off your CRM skills! If you’ve used any software before, be ready to discuss how it helped you manage customer relationships. We want to highlight our tech-savviness!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress easily!
We think you need these skills to ace Omni-Channel Sales & Customer Service Pro
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your sales and customer service experience. We want to see how you've generated new business or maintained relationships in previous roles, so be specific!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Omni-Channel Sales & Customer Service Pro role. Share your passion for customer service and any relevant achievements.
Show Off Your Communication Skills:Since this role involves interacting with customers through various channels, we want to see your communication skills in action. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PPG
✨Know Your Stuff
Before the interview, make sure you understand PPG's products and services. Familiarise yourself with their customer service approach and sales strategies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves interacting with customers through various channels, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers in the past, whether over the phone, via email, or through digital platforms.
✨Get Comfortable with CRM Software
Brush up on your CRM skills before the interview. If you have experience with specific software, be ready to discuss it. If not, do a bit of research on common CRM tools and be prepared to explain how you would adapt to using new software quickly.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or career progression opportunities. This shows that you're not just interested in the job but also in how you can grow within the organisation.
