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- Tasks: Manage daily store operations and ensure a fantastic customer experience.
- Company: Join a supportive team at Johnstone’s Decorating Centre.
- Benefits: Competitive salary, annual leave, bonuses, and private healthcare.
- Other info: Flexible working hours and generous staff discounts on products.
- Why this job: Be part of a friendly environment with great career progression opportunities.
- Qualifications: Customer service experience is a plus, but training is provided.
The predicted salary is between 30000 - 40000 £ per year.
We now have an exciting, permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We’re looking for a customer-focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here…
- Competitive starting salary with yearly reviews
- Excellent commercial bonus scheme
- 35 days of annual leave, including bank holidays
- Generous company pension contributions
- Excellent career progression
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
As a Store Manager, Your Responsibilities Will Include:
- Oversee the day-to-day running of the store, ensuring customers and staff have everything they need
- Serve customers on the trade counter and in store, in a friendly and professional manner
- Undertake all required training to help you confidently select the correct product for our customers’ needs and to promote our brand
- Ensure the store always looks well-presented and clean
- Follow stock management procedures by taking in deliveries and keeping the shelves full
Key Skills…
- Previous management or supervisor experience desirable
- Previous experience in a customer facing environment
- Good communication skills with a positive customer-focused attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license is desirable but not essential
PPG provides equal opportunity to all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email recruiting@ppg.com.
Store Operations Manager in Kent employer: PPG
Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Manager in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Johnstone’s Decorating Centre. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Store Operations Manager role. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your customer service skills! Since this role is all about being customer-focused, think of examples from your past where you went above and beyond for a customer. Share these stories during your interview to highlight your strengths.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Store Operations Manager in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Operations Manager role. Highlight any customer-facing experience and management skills, even if they’re from different sectors.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've excelled in customer service or management roles, and don’t forget to show your enthusiasm for the position!
Showcase Your IT Skills: Even if IT experience isn’t essential, it’s a good idea to mention any familiarity with systems or software. This shows us you’re ready to learn and adapt, which is key in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at PPG
✨Know the Company
Before your interview, take some time to research Johnstone’s Decorating Centre. Understand their products, values, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Focus
As a Store Operations Manager, being customer-focused is key. Prepare examples from your past experiences where you went above and beyond for customers. This could be resolving a complaint or providing exceptional service that led to a positive outcome.
✨Demonstrate IT Proficiency
While previous IT experience isn’t essential, it’s beneficial to show that you’re comfortable with technology. Brush up on any relevant systems you’ve used before and be ready to discuss how you can quickly learn new tools to support store operations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you’re engaged and thinking about how you can contribute to the team.