At a Glance
- Tasks: Manage daily store operations and ensure excellent customer service.
- Company: Join Johnstone Decorating Centre, a leading name in paint and decorating supplies across Ireland.
- Benefits: Enjoy competitive salary, bonuses, 35 days leave, and a great work/life balance.
- Other info: Flexible hours with no late evenings; enjoy generous staff discounts and private healthcare.
- Why this job: Be part of an inclusive culture with fantastic career progression and training opportunities.
- Qualifications: Previous management experience is desirable; customer service skills and IT knowledge are a plus.
The predicted salary is between 30000 - 42000 £ per year.
We now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division, based in our Ballymena store. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
As a Store Operations Manager, your responsibilities will include:
- Oversee the day to day running of the store, ensuring customers and staff have everything they need.
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers' needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
Previous management or supervisor experience desirable.
What we offer:
- Competitive starting salary with yearly reviews.
- Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget.
- 35 days of annual leave, including bank holidays.
- Guaranteed 39 hours pay per week with overtime or lieu time available.
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions.
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy.
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members.
- Generous staff discount on paint and decorating tools at Johnstones Decorating Centre.
- Colleague recognition program that recognises and rewards our colleagues.
- Inclusive and engaging workplace.
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Johnstone Decorating Centre Store Manager in Ballymena
✨Tip Number 1
Familiarise yourself with the Johnstone and Leyland Paint brands. Understanding their products and values will help you connect with customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or retail management, even if it's not directly related. Show how those skills can translate to managing a store effectively.
✨Tip Number 3
Prepare to discuss your approach to team management and customer service. Think of examples where you've successfully led a team or resolved customer issues, as these will be key in the role.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to learn. Since training is provided, showing that you're open to new challenges and adapting to the store's needs will set you apart.
We think you need these skills to ace Johnstone Decorating Centre Store Manager in Ballymena
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer-facing roles and any previous management or supervisory positions. Emphasise your communication skills and IT proficiency, even if they are not extensive.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role at Johnstone Decorating Centre. Mention specific reasons why you want to work there and how your skills align with their values, such as customer focus and teamwork.
Highlight Relevant Skills:In your application, clearly outline your ability to manage stock, maintain store presentation, and provide excellent customer service. Use examples from past experiences to demonstrate these skills effectively.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PPG
✨Showcase Your Customer Service Skills
As the role involves serving customers on the trade counter, it's crucial to demonstrate your customer service experience. Share specific examples of how you've handled customer queries or resolved issues in previous roles.
✨Familiarise Yourself with IT Systems
While a deep understanding of IT systems isn't essential, having a basic familiarity can set you apart. Brush up on common retail software and be ready to discuss how you’ve used technology in past jobs.
✨Emphasise Team Leadership Experience
If you have previous management or supervisory experience, highlight it during the interview. Discuss how you've motivated teams, managed conflicts, or improved store operations to show your leadership capabilities.
✨Prepare Questions About Store Operations
Demonstrate your interest in the role by preparing thoughtful questions about the day-to-day running of the store. Ask about stock management procedures or training opportunities to show you're eager to learn and contribute.
