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- Tasks: Deliver technical support and drive sales growth in the coatings industry.
- Company: Join a leading company with a strong team culture and values.
- Benefits: Enjoy a competitive salary, pension scheme, and generous holiday allowance.
- Other info: Flexible working with opportunities for career growth and development.
- Why this job: Make an impact by supporting customers and driving innovation in a dynamic field.
- Qualifications: 2+ years in a technical role with proven sales experience required.
The predicted salary is between 28800 - 43200 £ per year.
To deliver technical support proposition to existing and new customers to drive growth and delivery of sales targets in assigned geography.
Principle Accountabilities
- Work the PPG Way and drive PPG’s One team ethos, live, breathe and lead our values – Trust & respect, commitment, interdependency & pride.
- Champion interdependency developing leading relationships with other refinish departments (other sales regions, marketing, operations, finance, technical, Pinetree, human resources, supply chain).
- Implementation of a Technical Service plan for the geographical region to ensure existing customer base is retained and supported in assigned segment(s) in both wet paint and dry goods (as relevant per segment).
- Ensure all technical support activities are based on commercial value/need and prioritise accordingly.
- Deliver Share-Of-Wallet growth in existing customers.
- Manage Sales force activities, ensuring disciplined and pro-active updates in accordance with cell/regional objectives.
- Support key accounts in assigned region to ensure we deliver our technical proposition, minimise customer churn and grow share of wallet.
- Support and carry out demonstrations and trials with existing and prospect customers.
- Working closely with BDM’s in region to support target key account initiatives.
- Carry out all installations in focus segments in cell/region, to include new wins, upgrades, 2nd schemes.
- Support wider PPG technical sales team on large/cross regional installs/key projects as required.
- Provide technical expertise for assigned cell/region to ensure escalation and management of technical issues / trouble shooting.
- Pro-actively collaborate with core technical team to ensure customers are fully supported technically.
- Support achievement of area sales budgets in assigned cell/region.
- Support delivery of growth via both direct (Brown Brothers) and indirect distribution channels ensure a balanced approach in line with our strategy.
- Capture and feedback relevant competitor information.
- Manage all activities in compliance with the PPG Blue print objectives, EHS goals, Quality, Business conduct and code of ethics policies.
What Can We Offer
- Competitive salary
- Pension scheme
- 25 days Holiday + 3 days shutdown
- 5% bonus annual structure
- Company car / fuel card / mobile phone and laptop
Requirements
- Minimum 2 years’ experience in technical role in coatings industry.
- Proven sales track record.
- Ability to deliver or facilitate technical support information relating to reactive customer requests.
- Ability to discover customers’ needs to sell product directly into the market place.
- Organisational skills to compile information, report and assessment/monitoring of customer needs from a technical perspective.
- Ability to build relationships at all levels internally and externally to positively influence others.
- Excellent communicator at all levels, written and verbal.
- Proven negotiation skills.
- Energy, pro-activeness, willingness to collaborate and a one team spirit.
- Fully IT literate.
- Valid Full Driving License.
Technical Sales & Service Representative in Glasgow employer: PPG
Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales & Service Representative in Glasgow
✨Tip Number 1
Get to know the company inside out! Research PPG’s values and culture, and think about how you can embody their One team ethos in your conversations. This will show that you're not just looking for a job, but that you genuinely want to be part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships with people in the company can give you insider info and might even lead to a referral. We all know referrals can make a huge difference!
✨Tip Number 3
Prepare for those interviews by practising common questions related to technical sales and customer support. Think about specific examples from your past experience that demonstrate your skills and achievements. We want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the PPG family. Let’s get you that job!
We think you need these skills to ace Technical Sales & Service Representative in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your technical experience in the coatings industry and any sales achievements that align with what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills match our needs. Don’t forget to mention your ability to build relationships and deliver technical support, as these are key for us.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we love a bit of personality! This will help us see how you might fit into our team culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at PPG
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to coatings and the specific products you'll be dealing with. Be ready to discuss how you've applied this knowledge in past roles, especially in terms of delivering technical support and solving customer issues.
✨Showcase Your Sales Skills
Prepare examples that highlight your proven sales track record. Think about specific instances where you’ve driven growth or improved customer relationships. This will demonstrate your ability to meet sales targets and contribute to the company's goals.
✨Build Rapport
Since relationship-building is key in this role, practice how you can connect with interviewers. Use examples from your experience to show how you’ve successfully collaborated with different departments or built strong relationships with customers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s technical service plans and how they align with their sales strategies. This shows your genuine interest in the role and helps you understand how you can contribute to their objectives.