At a Glance
- Tasks: Serve customers, manage stock, and deliver products with a friendly attitude.
- Company: Join PPG, a leader in innovation and sustainability.
- Benefits: Competitive salary, bonuses, 33 days leave, and private healthcare.
- Other info: Inclusive workplace with excellent career progression opportunities.
- Why this job: Great work/life balance with no late nights and supportive training.
- Qualifications: Customer service experience preferred; full UK driving license required.
The predicted salary is between 24000 - 30000 £ per year.
We now have an exciting, permanent vacancy for a Sales Assistant within our Architectural Coatings division. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here…
- Competitive starting salary with yearly reviews
- Competitive bonus structure starting at 12% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
- 33 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
A day in the life of… As a Sales Assistant, your responsibilities will include:
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Using company LWB Transit Van in order to make deliveries
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
Key Skills…
- Previous experience in a customer facing environment is desirable
- Good communications skills with a positive customer focused attitude.
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Full UK Driving License is ESSENTIAL and you must have been driving for 1 year.
If you meet this criteria, or if you would like to learn more about this opportunity, we would love to hear from you.
Sales Assistant - w/Driving in Birmingham employer: PPG
At PPG, we pride ourselves on being an excellent employer, offering a competitive salary and a generous bonus structure that rewards your hard work. Our inclusive and engaging workplace fosters personal growth through extensive training opportunities, while our commitment to work-life balance ensures you enjoy your time both in and out of the store. With fantastic benefits like private healthcare and a supportive team culture, joining us as a Sales Assistant in Smethwick means becoming part of a company that truly values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - w/Driving in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Johnstone’s Decorating Centre. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Be ready to talk about flexibility! The job mentions flexibility in working hours, so be prepared to discuss how you can adapt to different shifts or tasks. Show them you’re a team player who can jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about wanting to join the team at Johnstone’s.
We think you need these skills to ace Sales Assistant - w/Driving in Birmingham
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight any experience you have in customer-facing roles. We want to see how you’ve made customers happy in the past, so share those stories!
Be Yourself:Let your personality shine through in your application. We’re looking for someone who fits into our friendly team, so don’t be afraid to show us who you are!
Tailor Your Application:Read the job description carefully and tailor your application to match. Use keywords from the listing to show that you understand what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently!
How to prepare for a job interview at PPG
✨Know Your Products
Before the interview, take some time to familiarise yourself with the types of products sold at Johnstone’s Decorating Centre. Understanding the basics of architectural coatings and common customer needs will help you demonstrate your enthusiasm and readiness to serve customers effectively.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you provided excellent service. Be ready to share specific stories that highlight your communication skills and positive attitude towards helping customers.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving abilities and how you would handle various customer scenarios. Practise answering questions like, 'How would you deal with a difficult customer?' or 'What steps would you take to ensure the store is well-presented?'
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility in working hours and duties, so be prepared to discuss your availability and willingness to adapt. Highlight any previous teamwork experiences that showcase your ability to collaborate and support your colleagues in a busy environment.
